Services
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Advice services
Wolverhampton Asylum Seeker Refugee Services (WARS)
Tuesday:
2pm–4:30pm
(women-only advice surgery)
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday, Thursday, Friday:
2pm–4:30pm
(appointments only)
Accommodation advice
Benefits advice
Careers advice
Education & training
Free food
Housing advice
Helps asylum seekers and refugees in the areas of housing, education, employment, benefits and family reunion. Volunteering project gives asylum seekers and refuges a chance to improve their employment prospects by gaining valuable experience.
184 Camden
Monday:
9:30am–3pm
Wednesday & Thursday:
9:30am–5:30pm
Thursday & Friday:
9:30am–9pm
Accommodation advice
Advocacy
Benefits advice
Counselling
Drugs workers
Housing advice
Outreach workers
Open-access drugs service for the people of Camden. Phone or email.
999 Club (Lambeth & Lewisham)
Winter shelter:
1 January to 31 March
Monday–Sunday:
8am–8am
Monday–Friday:
10am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Free food
Housing advice
Laundry
Leisure activities
Medical services
Mental health
Sexual health advice
Tenancy support
Referral to the winter shelter (15 beds) only from 999 Club. Dry. Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Acton Homeless Concern
Alcohol workers
Barber
Benefits advice
Clothing
Counselling
Dentist
Drugs workers
Education & training
Food
Foot care
Call for the times of their wide range of services.
Al-Hasaniya Moroccan Women's Centre
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Advice and assistance for Moroccan and Arabic-speaking women and their families on: benefits, housing, homelessness, domestic violence, health, and mental health. English and Arabic classes.
Alone in London
Monday–Friday:
9am–1pm
Monday–Friday:
2am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Internet access
For people aged 16-25 who are homeless or about to become homeless. Bring ID and proof of income if you can.
ASLAN (All Souls' Local Action Network)
Saturday:
5:30am–8:30am
(hot soup and sandwiches at Covent Garden, Milford Lane, Surrey Street, Strand and Waterloo)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Clothing
Counselling
Debt advice
Free food
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Outreach workers links
Tenancy support
Social activities on Saturday evenings at the Clubhouse, by invitation. Mentoring. Tea runs.
Aziziye Mosque
Monday–Sunday:
11am–11pm
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Drop-in for advice and support on issues including housing, family and substance use. Languages: Turkish & Arabic. Interpreters available for other languages.
Barnardo's (Families in Temporary Accommodation Project)
Monday–Thursday:
9am–1pm
(phone for details)
Friday:
2pm–5pm
(phone for details)
Monday–Thursday:
3pm–5pm
(phone for details)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Advice and information service for families in temporary accommodation, including refugees and asylum seekers, who have multiple problems. Surgeries in local centres (currently Brixton, Tower Hamlets and Westminster - ring or email for details) provide casework on housing, health, education and immigration appeals. Activities for children and family support groups.
British Red Cross London Refugee Support Service
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Bedding available
Benefits advice
Housing advice
Legal advice
Outreach workers links
For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.
Brixton Advice Centre
Monday–Thursday:
10am–12:15am
(welfare/benefits)
Tuesday:
10am–12:15am
(housing)
Thursday:
5:30pm–6:30pm
(housing)
Wednesday:
10am–12:15am
(debt)
Tuesday:
10am–12:15am
(employment)
Thursday:
5:30pm–6:30pm
(employment)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Legal advice
Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.
Broadway Day Centre
Monday–Friday:
10am–1pm
(drop-in)
Monday–Friday:
2pm–4pm
(appointments)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support
Mission: To support, challenge and inspire on the journey from street to home.
Cardinal Hume Centre
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice
Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.
CASA
Monday–Friday:
10am–5:30pm
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Sexual health advice
Alcohol and drug assessment, counselling and group work. Specialist parent, LGBT and older people's services, supported move-on housing, and much more. For people in Camden and Islington.
Church Army Women's Day Centre (Marylebone Project)
Monday–Thursday:
9:30am–12am
(rough sleepers' drop-in, advice and classes)
Monday–Thursday:
12:30am–3:30pm
(general drop-in, classes & activities)
Art classes
Bathroom/showers
Benefits advice
Clothing
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Tenancy support
Women-only day centre.
Compass - The Point
Monday & Friday:
10:30am–1:30pm
(drop-in)
Monday & Friday:
2:15pm–4pm
(drop-in)
Tuesday–Thursday:
12am–1:30pm
(drop-in)
Tuesday–Thursday:
2:15pm–6pm
(drop-in)
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Free drop-in service for over 18s. Contraception & pregnancy testing, needle exchange, advice on drug-related harm reduction and blood borne viruses, safer sex advice, walk-in nurse service. HIV & Hep A, B, C tests. STD testing and treatment. HEP A & N vaccination. Dental and opticians service. JobCentre Plus benefits advisor, referrals for substitute prescribing/detox/rehab/day programmes. Advice and support for homeless service users, street and hostel based outreach services. Relapse prevention and crisis interventions and pharmacy needle exchange scheme. Drop-in or phone.
Congolese Community Council
Monday–Friday:
10am–5pm
Advocacy
Benefits advice
Education & training
Legal advice
Medical services
Mental health
Outreach workers
Advice, information and advocacy for Congolese and other French-speaking refugees and asylum seekers. French, Tshiluba, Lingala, Kikongo, Swahili and access to interpreters. Specialist services for older people. ESOL and IT courses.
Croydon Resource Centre
Monday–Friday:
10am–3pm
Accommodation advice
Benefits advice
Careers advice
Clothing
Education & training
Food
Internet access
Leisure activities
Deptford Churches Centre
Monday, Tuesday, Thursday, Friday:
9am–3:30pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support
Divine Rescue
Monday:
10am–6:30pm
Tuesday–Friday:
10am–5pm
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Education & training
Food
Free food
Housing advice
Music classes
Outreach workers
Work with homeless people and substance abusive victims. In addition to services listed, help with hospital visits and bereavement, and support with detox. Their mission is to touch and change lives one at a time. Helpline: 0203 4891765
East European Advice Centre/Biuro Porad dla obywateli z panstw Europy Wschodniej
Thursday–Tuesday:
10am–12am
Thursday–Tuesday:
2pm–3pm
Benefits advice
Education & training
Housing advice
Ring for an appointment.
Eritrean Community in the UK
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Outreach workers links
Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.
Faith in Action (Homelessness Project Merton)
Wednesday:
10am–3pm
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Food
Housing advice
Laundry
Leisure facilities
Mental health
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Listening ear. Breakfast, lunch, showers, laundry.
Hackney 180 First Contact & Advice
Monday–Thursday:
8am–9:30am
(breakfast club)
Bathroom/showers
Benefits advice
Clothing
Education & training
Food
Housing advice
Internet access
Medical services
Hackney Migrant Centre
Wednesday:
12:30am–3:30am
Advocacy
Benefits advice
Free food
Housing advice
Legal advice
Free advice and support for refugees and migrants.
Hanbury Community Project (Spitalfields Crypt Trust)
Art classes
Benefits advice
Counselling
Education & training
Internet access
Holy Cross Centre
Monday:
2pm–5pm
Tuesday & Wednesday:
6am–9pm
Thursday:
5pm–8pm
(Italian speakers' session)
Friday:
12am–3pm
(refugee and asylum seekers' session)
Accommodation advice
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Mental health
Tenancy support
A huge range of services, and they work in partnership with the City Lit and Westminster Kingsway Adult Education Colleges to provide vocational and therapeutic courses.
Homeless Action in Barnet (HAB)
Monday–Friday:
12am–3pm
(rough sleepers only)
Wednesday:
9am–12am
(women's group)
Monday–Friday:
12am–3pm
(drop-in)
Advocacy
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Laundry
Tenancy support
Works together as equals with those who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home, and maintain their tenancy.
JobCentrePlus
Monday–Friday:
9am–5pm
Benefits advice
Careers advice
Education & training
Pavement stockists
Combined job search and benefits service. Personal advisers assist with jobsearch activities and benefits claims. Serves SE11, SE5 and SE17.
Kairos Community Trust
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Supported accommodation for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. Accommodation in Barnet, Lambeth, Lewisham, Southwark and Wandsworth. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
KCAH (Kingston Churches Action on Homelessness)
Monday & Thursday:
10am–4pm
(full advice service drop-in - closed 1pm to 2pm)
Tuesday, Wednesday, Friday:
10am–1pm
(hostel placement service drop-in)
Accommodation advice
Benefits advice
Free food
Housing advice
Ring to arrange an appointment if the opening hours are inconvenient.
Kiran - Asian Women's Aid
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.
London Coalition Against Poverty
Monday:
10am–1pm
Friday:
2pm–6pm
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice
A coalition of local community activists and individuals working in advice, mainly in Hackney. Outside the core office hours, please phone the LCAP mobile or email.
London Irish Centre
Alcohol workers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Housing advice
Music classes
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
London Refugee Support Service
Accommodation advice
Advocacy
Bedding available
Benefits advice
Housing advice
Legal advice
Outreach workers links
For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.
Mary Ward Legal Centre
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday, Tuesday, Thursday, Friday:
2pm–5pm
Thursday:
10am–12am
(drop-in housing advice)
Friday:
10am–12:30am
(drop-in debt advice)
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Free legal advice and assistance to people on low income. Please bring proof of income. Please phone to make appointments for davice on debt (020 7269 0292), housing (020 7831 7079) or employment (020 7831 7079).
New Horizon Youth Centre
Monday:
2pm–4pm
(alcohol support)
Monday–Friday:
10:30am–4pm
(10.30am-1pm advice)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in or phone.
No 10 - Care Advice Service
Wednesday:
6:30pm–8pm
(drop-in - 18+)
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
North London Action for the Homeless
Monday:
12am–1:30pm
(lunch)
Wednesday:
7am–8:30pm
(supper)
Bathroom/showers
Benefits advice
Clothing
Free food
Leisure activities
Leisure facilities
Music classes
Free cooked three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Free advice on welfare benefits, housing, disability payments, etc. Visited periodically by a Health Access Worker. Runs literacy classes, music sessions and outings to theatre etc. as part of life skills programme.
Notre Dame Refugee Centre
Monday & Thursday:
11am–4pm
(drop-in)
Benefits advice
Careers advice
Counselling
Free food
Housing advice
Service for French-speaking refugees and asylum seekers.
Off-Centre (Hackney Young People's Counselling Service)
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday–Friday:
2pm–6pm
Accommodation advice
Advocacy
Art classes
Benefits advice
Counselling
Housing advice
Music classes
Outreach workers
Counselling, advice and information service for young people (13-25) in Hackney.
Positive East
Monday–Friday:
10am–6pm
Benefits advice
Counselling
Medical services
Mental health
Sexual health advice
For HIV+ people in East London. Gay men's health trainers, counsellor and mentoring. Advice on welfare, asylum & immigration, housing etc. African specialist workers. Languages: Swahili, French, Lingala, Kinyarwanda, Kirundi, Luganda & Italian.
Providence Row
Monday–Friday:
9:30am–12am
(8.30am for verified rough sleepers)
Monday–Friday:
1:30am–3pm
(appointments & activities)
Art classes
Bathroom/showers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Luggage storage
Mental health
Mental health
Needle exchange
Outreach workers links
Safe keeping
Sexual health advice
Salvation Army (Number 10 Drop-In Centre)
Tuesday, Wednesday, Friday:
2:30pm–4pm
(advice & enquiries)
Monday:
3pm–5:30pm
(advice & enquiries)
Monday:
3pm–5:30pm
(film group)
Tuesday:
2:30pm–4pm
(reading group)
Wednesday:
5:30pm–8pm
(drop-in - soup & sandwiches)
Friday:
12:30am–2pm
(table tennis club)
Benefits advice
Clothing
Housing advice
Leisure activities
ScotsCare & New Borderline
Monday, Tuesday, Wednesday, Friday:
9am–12am
(appointments)
Monday–Friday:
2pm–4:30pm
(drop-in)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Outreach workers links
Tenancy support
Scotscare and Borderline merged to provide stronger services for homeless and vulnerably-housed Scots in London by helping them to establish a secure tenancy and lead a healthy, independent life. Their services include information, advice and advocacy, provision of birth certificates for identification purposes, travel warrants and housing advice, including some accommodation.
Shoreditch Community Project
Monday & Wednesday:
9:30am–12:30am
Tuesday:
2pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Outreach workers links
Offer high-quality support, rehabilitation and training to people facing homelessness, alcohol, drugs, poverty or social isolation.
SHP
Monday–Sunday:
9am–5pm
(referral helpline - 020 7520 8660)
Accommodation advice
Advocacy
Art classes
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Outreach workers
Safe keeping
Sexual health advice
Tenancy support
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.
Sir Oswald Stoll Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support
Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.
SIRI Behavioural Health
Monday–Friday:
9am–6pm
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Culturally sensitive counselling for African and Afro-Caribbean people. Befriending and outreach work. Drug, alcohol, and dual diagnosis management. Benefits advice. Immigration and asylum casework. Gay, lesbian and bisexual support group and health promotion. Home and hospital visits for older people.
Spires Centre
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
St Christopher's Fellowship (for runaway children)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Internet access
Legal advice
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
St Giles Trust
Monday–Friday:
9:30am–12:30am
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Education & training
Housing advice
Laundry
Medical services
Mental health
Mental health
Tenancy support
Supports ex-offenders.
St Mungo's (Tower Hamlets Ex-Offenders Floating Support Services)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Outreach workers
Tenancy support
St Mungo's (Brent Probation Housing advice and Floating Support)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Housing advice
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
St Stephen's Church (The Manna)
Tuesday:
7pm–9pm
(drop-in)
Wednesday:
1pm–3pm
(drop-in - barber & footcare)
Friday:
10am–12am
(key worker session)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Food
Foot care
Free food
Laundry
Leisure activities
Leisure facilities
Medical services
Food, games, showers, clothing, laundry, and chiropody. Outreach workers from the Benefits Agency and a local drugs service. Support for users wanting to improve their health and well-being - substance misuse, welfare benefits, housing and mental health.
The 240 Project
Monday–Wednesday:
11am–4pm
Advocacy
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Education & training
Free food
Music classes
Community and activity centre that works with vulnerable and excluded people. Phone or drop in for more info about the range of classes and help available.
The Barons Court Project
Monday–Friday:
2pm–5pm
(crop-in and cafe)
Friday:
12am–2pm
(women's group)
Tuesday & Friday:
2pm–5pm
(computer sessions)
Friday:
5pm–7:30pm
(Green Palm Club for isolated black people)
Wednesday:
7pm–9pm
(mental health support)
Saturday:
2pm–5pm
(mental health support)
Bathroom/showers
Benefits advice
Food
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services.
The Big Issue Service Broker Team (London)
Monday:
7am–4:30pm
Tuesday–Friday:
8:30am–4:30pm
:
9am–2pm
Accommodation advice
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Mental health
Tenancy support
Helps vulnerably housed and homeless people - mainly Big Issue vendors - find information on accommodation, resettlement and welfare rights. Drug, alcohol and mental health support.
The Branches (was Waltham Forest Churches Winter Shelter)
Monday–Sunday:
9am–5pm
(breakfast 9am-10am; lunch 12pm-12.30pm)
Monday–Sunday:
8am–9am
(night shelter - 6pm-7.30pm)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Music classes
Regular visits from nurse practitioner. Resettlement support. Work with asylum seekers denied NASS support. Music, arts and crafts classes. Also night shelter.
The Connection at St Martin in the Fields
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
The Manna Centre
Monday–Sunday:
8:30am–1:30pm
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Foot care
Free food
Housing advice
Medical services
Mental health
Outreach workers links
Tenancy support
Open-access day centre meeting some of the most immediate needs of homeless and vulnerable people. Dedicated Eastern European worker.
The Margaret Centre (PCHP)
Monday, Wednesday, Friday:
10am–12:30am
Tuesday:
10am–12:30am
Tuesday:
4pm–6:30pm
Thursday:
2pm–4pm
Bathroom/showers
Benefits advice
Clothing
Dentist
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
The Passage
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
The Space KC (Earl's Court)
Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
The Welcome Project
Tuesday–Friday:
12:30am–3pm
Tuesday–Thursday:
12:30am–3pm
Friday:
10:30am–3pm
Accommodation advice
Bathroom/showers
Benefits advice
Clothing
Free food
Housing advice
Laundry
Drop-in service for socially isolated people, particularly the homeless and refugees. Nurse led clinic. ESOL classes. And it has an allotment! Drop in or phone.
Trinity Homeless Projects
Monday–Friday:
8:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Works to transform the lives of people suffering the effects of homelessness and exclusion in the London Boroughs of Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Trinity Homeless Projects (Norwood Gardens)
Monday–Friday:
8:30am–5pm
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Legal advice
Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.
Trinity Homeless Projects (Pownall Gardens)
Monday–Friday:
8:30am–5pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Veterans Aid
Monday–Thursday:
9am–3:30pm
(drop in or phone)
Friday:
9am–1pm
(drop in or phone)
Accommodation advice
Benefits advice
Clothing
Housing advice
Formerly the Ex-Services Fellowship Centres (EFC). Free helpline: 0800 169 2277
Webber Street (London City Mission)
Monday–Saturday:
9am–12am
Accommodation advice
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Free food
Leisure activities
Medical services
Mental health
Outreach workers links
Provides 70 gallons of tea and 500 meals each week!
West London Day Centre
Monday–Friday:
8:45am–10am
(rough sleepers' drop-in)
Monday–Friday:
10am–11:30am
(drop-in - hostel residents join)
Monday–:
11:45am–12:45am
(advice - appointments only)
Monday & Thursday:
1:30pm–3:30pm
(drop-in for those with tenancies)
Art classes
Bathroom/showers
Benefits advice
Clothing
Counselling
Food
Internet access
Laundry
Luggage storage
Medical services
Outreach workers links
Safe keeping
Tenancy support
Whitaker Centre (Equinox Project)
Monday–Friday:
11am–5pm
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Drugs workers
Foot care
Free food
Housing advice
Leisure activities
Needle exchange
Tenancy support
Drop-in centre with a wide range of services. Sessions for sex workers and rough sleepers.
Whitechapel Mission
Monday–Sunday:
6am–11am
(cooked breakfast 8am-10am)
Monday–Sunday:
6am–11am
Saturday:
12am–2:30pm
(women only)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Housing advice
Internet access
Medical services
Outreach workers links
Safe keeping
Tenancy support
Welcoming centre open 365 days a year.
Women @ the Well
Thursday:
12am–5pm
(drop-in)
Wednesday:
2pm–9pm
(drop-in)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Clothing
Counselling
Free food
Housing advice
Internet access
Laundry
Women-only service, particularly for those who have been trafficked and/or are escaping domestic violence. WATW will provide a creative and supportive space for vulnerable women based on Gospel values and developing a holistic response to their needs. it aims to empower these women to make choices to improve the quality of their lives.
Women in Prison
Monday–Friday:
10am–5pm
Accommodation advice
Advocacy
Benefits advice
Housing advice
Mental health
Education, training and practical support to women who are, or have been, in prison. Freephone (ONLY for women offenders and ex-offenders seeking help): 0800 953 0125. Advice and information regarding housing, legal, financial, education, employment and other resettlement. Community-based support for women offenders/ex-offenders from black and ethnic minority groups, and for women released back to London with a history of diagnosed mental illness.
Belfast and Lisburn Women's Aid
Monday–Sunday:
9am–5:30pm
Accommodation advice
Benefits advice
Counselling
Education & training
Housing advice
Legal advice
Mental health
Tenancy support
For women and children experiencing domestic violence. Helpline: 0800 917 1414
Edward Street Hostel
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Tenancy support
Shelter, accommodation, care, support, training and a positive future for homeless and other socially-excluded and marginalised groups.
Foyle Valley House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support
For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.
Inverary House
Accommodation advice
Benefits advice
Counselling
Housing advice
Supported accommodation for single homeless people.
Linen Court
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Provides shelter, accommodation, care, support, training and a positive future for homeless and other socially excluded and marginalised groups.
Lurgan Foyer (Mount Zion House)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Leisure facilities
Tenancy support
For young people (16-25) with high support needs. Training, education and support are tailored to the needs of the residents.
Simon Community (Coleraine)
Accommodation advice
Benefits advice
Education & training
Leisure activities
For single homeless people with support needs.
Simon Community (Larne)
1 Curran Road
Larne BT40 1BS
Northern Ireland
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Tenancy support
Direct access temporary accommodation, with 16 single and 2 double rooms. Self-catering. Support workers, harm reduction worker and tenancy support.
Sydenham House
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Education & training
Housing advice
Internet access
Laundry
Legal advice
Outreach workers links
Sexual health advice
Emergency short-term accommodation for women and their children (boys up to 16) escaping violence and/or abuse. Phone first.
The House in the Wells
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
For single homeless men (25+) with support needs mainly around alcohol.
Allison House
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Housing advice
Laundry
Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.
Anawim
Monday–Friday:
10am–4pm
(out of hours: 07976 188 220)
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Sexual health advice
Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.
Ashram Housing Association Reducing Domestic Violence Project
0121 764 3817
2nd Floor, Fairgate House
205 Kings Road
Tyseley
Birmingham
West Midlands
Website: bit.ly/bvp4dq
Monday–Friday:
9am–5pm
(phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Tenancy support
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.
Base 25
Monday–Thursday:
12am–6pm
Friday:
12am–5pm
Saturday:
1pm–3pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Education & training
Housing advice
Leisure activities
Outreach workers links
Sexual health advice
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023
CHADD Outreach Support Service
Monday–Friday:
9am–5pm
Benefits advice
Debt advice
Education & training
Outreach workers links
Tenancy support
Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.
Community Mental Health Homeless Team
0121 685 6970
3rd Floor, Morcome House
Ledsam Street
Ladywood
Birmingham
West Midlands B16 8DN
Website: bit.ly/dBl4XN
Monday–Friday:
9am–7pm
(phone lines open)
Saturday & Sunday:
9am–5pm
(phone lines open)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Housing advice
Mental health
Outreach workers
Outreach workers links
Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.
Coventry Cyrenians
02476 228099
Mcraye House
98 - 101 Far Gosford Street
Coventry
West Midlands CV1 5EA
Website: www.coventrycyrenians.co.uk
Monday–Friday:
9:30am–4pm
Food - Mon-Fri 11.45am
Debt advice - Fri 10am-12noon
Accommodation advice
Bathroom/showers
Benefits advice
Clothing
Debt advice
Food
Housing advice
Laundry
Outreach workers
Tenancy support
Coventry Jesus Centre - The Bridge Drop-In
Monday:
10am–1pm
(reception)
Tuesday–Friday:
9am–4pm
Sunday:
9am–10:30am
Saturday:
9am–12am
Wednesday:
8pm–10pm
(evening groups)
Saturday:
9am–1pm
(drop-in)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Clothing
Debt advice
Education & training
Food
Foot care
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Luggage storage
Medical services
Music classes
Outreach workers
Safe keeping
Tenancy support
Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.
Derbyshire Housing Aid
Monday–Sunday:
Open 24 hours
24/7 emergency accommodation)
Monday–Friday:
1pm–4pm
(assessment)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Housing advice
Laundry
Leisure facilities
City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.
Dudley Refugee Support Team
Monday–Friday:
9am–5pm
Benefits advice
Housing advice
Outreach workers
Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.
Jericho Foundation
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Internet access
Leisure activities
Outreach workers
Outreach workers links
Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.
Midland Heart (Homeless Services Centre)
0345 6020 540; 0121 233 6370
44 Bradford Street
Digbeth
Birmingham
West Midlands B5 6HX
Website: bit.ly/8ZnIgk
Monday, Wednesday, Friday:
10am–6pm
Tuesday:
10am–8pm
Thursday:
10am–2pm
Accommodation advice
Benefits advice
Housing advice
Outreach workers
Tenancy support
For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.
P3 - Thornley Street
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers links
Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.
Polish Club Birmingham
0121 643 3577
Polish Millennium House
Bordeseley Street
Birmingham
West Midlands B5 5PH
Website: bit.ly/c2PIMT
Friday:
1pm–3pm
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Advice on employment law, social benefits, housing and accommodation.
SAFE Project
Monday:
12:45am–1:45pm
(sexual health clinic, appointments only - 0121 440 0034)
Monday:
1:15pm–3:30pm
(walk-in sexual health clinic)
Wednesday:
12am–4pm
(drop-in clinic - enquiries 0121 440 6655)
Thursday:
11am–1:30pm
(Methadone clinic - enquiries 0121 446 5381)
Advocacy
Benefits advice
Careers advice
Counselling
Drugs workers
Medical services
Outreach workers
Outreach workers links
Sexual health advice
Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.
Salvation Army (Eden Villa)
01926 450708
13 Charlotte Street
Leamington Spa
Warwickshire
West Midlands CV31 3EB
Website: bit.ly/djXCb4
Monday–Friday:
9am–5pm
(call for appointment)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Tenancy support
Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.
Salvation Army (Homeless Action Project, Leamington)
Monday, Tuesday, Wednesday, Friday:
9:30am–12am
Thursday:
9:30am–12:30am
Saturday:
9:30am–11:30am
Accommodation advice
Bathroom/showers
Benefits advice
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Outreach workers links
Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.
SHARP Hostel
Monday–Sunday:
8:45am–11pm
(phone calls)
Monday–Sunday:
9am–8pm
(referrals accepted)
Accommodation advice
Benefits advice
Housing advice
For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.
SIFA Fireside
Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
Saturday & Sunday:
10:30am–11:30am
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.
St Anne's Hostel
Monday–Sunday:
Open 24 hours
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Medical services
Outreach workers links
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.
St Basil's Link
Monday–Thursday:
9am–5pm
(housing and advice service)
Friday:
9am–1pm
(housing and advice service)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Outreach workers links
For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).
St George's House Drop-in
Friday:
2:15pm–3pm
Monday–Thursday:
2:15pm–4:30pm
Monday–Friday:
9:30am–1:30pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.
St Martin in the Bullring Helpdesk
Monday–Friday:
10:30am–3:30pm
(closed 12.30-13.30)
Saturday:
10:30am–1pm
Art classes
Benefits advice
Counselling
Free food
Housing advice
Outreach workers
Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.
Stonham (Ellesmere)
Monday–Friday:
8:30am–5pm
(office hours)
Accommodation advice
Benefits advice
Housing advice
Tenancy support
Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.
Stonham (Gilson Way Hostel)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Outreach workers
Tenancy support
For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.
The Glebe Centre
Monday, Wednesday, Friday, Saturday:
9:30am–4:30pm
Tuesday & Thursday:
9:30am–7pm
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Leisure activities
Medical services
Mental health
For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.
The Haven Wolverhampton
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Mental health
For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001
The What? Centre
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice
Advice and information services and therapeutic counselling for young people (13-25) in Dudley.
Walsall Metropolitan Borough Council (Refugee Support Team)
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Housing advice
Outreach workers links
Wolverhampton YMCA (Rugeley Foyer)
01889 585232
Aelfgar House
Church Street
Rugeley
Staffordshire
West Midlands WS15 2WH
Website: bit.ly/duDfqn
Monday–Friday:
9am–6pm
(call in or phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.
Amber (Devon)
Monday–Friday:
9am–5pm
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone (01769 582022) or email Olly Giddens.
Amber (Wiltshire)
0800 652 1091 (freephone)
Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR
Website: bit.ly/9Wo17K
Monday–Friday:
9am–5pm
Monday–Friday:
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly Giddings.
Doorway
Monday & Thursday:
9:30am–12:30am
(drop-in)
Monday:
6pm–7pm
(football)
Accommodation advice
Advocacy
Art classes
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Mental health
Music classes
Tenancy support
Doorway believes that homeless and marginalized individuals are capable of change and will only achieve their full potential when offered a safe, supportive, empowering & non-judgmental environment.
999 Club (Bromley)
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Benefits advice
Clothing
Drugs workers
Free food
Laundry
Outreach workers links
Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Porchlight
01227 760078
2nd Floor, Watling Chambers
18-19 Watling Street
Canterbury
South East CT1 2UA
Website: www.porchlight.org.uk/
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
Mental health
Outreach workers
Tenancy support
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
SPEAR Hostel
Monday–Friday:
9am–11am
(phone or call in for referral form)
Monday–Friday:
9:30am–5pm
(ring 020 8404 1481 to talk to the outreach team)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Food
Housing advice
Outreach workers
Outreach workers links
Tenancy support
For single homeless people aged 18+, particularly people who have been sleeping rough. Priority to people with a local connection to Richmond. Applicants must be eligible for benefits.
Booth Centre
Monday & Wednesday:
9am–10am
(drop-in - timetabled activities at other times)
Tuesday & Thursday:
9am–12am
(drop-in - timetabled activities at other times)
Advocacy
Alcohol workers
Art classes
Benefits advice
Careers advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Mental health
Music classes
Outreach workers links
An activities and advice based day centre which enables homeless people to rebuild their lives.
Cornerstone Day Care
Accommodation advice
Barber
Bathroom/showers
Benefits advice
Clothing
Counselling
Food
Free food
Housing advice
Internet access
Leisure facilities
Outreach workers
Day centre with wide range of activities, a befriending service, support and outreach.
Manchester Assertive Outreach
Monday–Sunday:
8am–8pm
(inc. Bank Holidays)
Monday–Sunday:
9am–5pm
(office hours)
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Education & training
Mental health
Outreach workers
Outreach workers links
Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.mao@harp-project.org) The service operates for 365 days a year.
Women's Domestic Violence Helpline
Monday, Wednesday, Thursday, Friday:
10am–4pm
(not Bank Holidays)
Tuesday:
10am–7pm
Monday & Tuesday:
10am–1pm
(Urdu and Punjabi available)
Wednesday:
1pm–4pm
(Urdu and Punjabi available)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Outreach workers links
For Manchester women who are experiencing or have experienced domestic abuse or whose children are being abused. Advice, information, counselling and support. Referral to refuges, safe houses and other agencies that assist women. Helpline: 0161 636 7525; non-urgent email advice: helpline@independentchoices.org.uk
Young People's Support Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Outreach workers
Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.
Advicenow
Nationwide
Website: bit.ly/iX0Sa
Accommodation advice
Advocacy
Benefits advice
Housing advice
Legal advice
An independent, not-for-profit website providing accurate, up-to-date information on rights and legal issues. Its information service brings together the best information on the law and rights from over 200 UK websites.
Citizens Advice Bureau
Nationwide
Website: bit.ly/p5Nd9
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Community Legal Advice
Monday–Friday:
9am–8pm
Saturday:
9am–12:30am
Benefits advice
Debt advice
Housing advice
Legal advice
Free and confidential service paid for by Legal Aid which helps people deal with their problems through a helpline, website and leaflets. The helpline provides specialist advice to people on low income or benefits on housing, benefits tax credits, debt, employment and education.
Community Legal Advice
Monday–Friday:
9am–6:30pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice
Get in touch to find out the names of solicitors in your area who can take legal aid cases. Also advice on benefits, debt, education, housing and employment. If you are worried about the cost of a phone call, request a callback via the website or text 'legalaid' and your name to 80010 and they will call you back within 24 hours.
Connexions Direct
Monday–Sunday:
8am–2am
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Sexual health advice
Huge range of information and advice for 13-19-year-olds. You don't have to give your real name if you don't want to. If Connexions think you are in danger or at risk, they will tell you and offer lots of support. Ring Connexions Direct on 080 800 13 2 19, tell the adviser your mobile number and they will call you back.
DePaul UK
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.
Help the Aged
Advocacy
Benefits advice
Counselling
Debt advice
Housing advice
Tenancy support
For older people who are experiencing poverty, isolation and neglect. It is a member of the UK Coalition on Older Homelessness. Free advice on SeniorLine (0808 800 6565; Textphone/Minicom: 0800 26 96 26)
Jobcentre Plus
Monday–Friday:
8am–6pm
Benefits advice
To make a claim: 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit: 0845 377 6001 For Social Fund enquiries: 0845 608 8661 For the Pensions Service: 0845 606 0265
Lifeline
101-103 Oldham St
Manchester M4 1LA
Nationwide
Website: bit.ly/12jTU7
Monday–Friday:
9:30am–5pm
(some local variations and weekend working)
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice
Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.
Royal British Legion (Legionline)
Monday–Friday:
10am–4pm
(not public holidays)
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Helpline for ex-service personnel. From overseas: +44 (0)20 3207 2100 (full rate).
SSAFA Forces Help
Monday–Friday:
9am–10am
(helpline - 0800 731 4880; Reclaim Your Life - 01380 738137)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Housing advice
SSAFA is involved in many initiatives to help combat homelessness among ex-Service personnel. Their London Homeless Division works with ex-Service rough sleepers. If you've gone AWOL, contact their 'Reclaim Your Life' scheme and get your life back on track.
Streetmate
Nationwide
Website: bit.ly/zTGMB
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
An independent site with substantial information on housing, working and learning, built for those homeless who use the internet and want to do-it-themselves as much as possible.
Veterans UK
Monday–Thursday:
9am–3:30pm
(drop in or phone)
Friday:
9am–1pm
(drop in or phone)
Benefits advice
Debt advice
Housing advice
Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone.
YMCA
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Medical services
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Animals/pets
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Benefits agency
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
BME/refugee
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Counselling services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
