Services
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Advice services
999 Club (Lambeth & Lewisham)
Winter shelter:
1 January to 31 March
Monday–Sunday:
8am–8am
Monday–Friday:
10am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Free food
Housing advice
Laundry
Leisure activities
Medical services
Mental health
Sexual health advice
Tenancy support
Referral to the winter shelter (15 beds) only from 999 Club. Dry. Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Acton Homeless Concern
Alcohol workers
Barber
Benefits advice
Clothing
Counselling
Dentist
Drugs workers
Education & training
Food
Foot care
Call for the times of their wide range of services.
Anchor House
Tuesday & Wednesday:
9:30am–4:30pm
(CSCS/English/Maths)
Monday–Friday:
9:30am–4:30pm
(e-learning)
Monday–Thursday:
10am–12am
(ESOL)
Monday:
3pm–5pm
(nurse)
Tuesday:
9:30am–12am
(Job Centre)
Tuesday:
10am–1pm
(job club)
Accommodation advice
Alcohol workers
Art classes
Careers advice
Drugs workers
Education & training
Internet access
Medical services
Mental health
Music classes
Anchor House is a educational life-skills centre, with beds for 120 homeless people. It aims to help residents develop aspirations, confidence and self-esteem to enable them to move towards leading independent, self-fulfilling lives. Their services - far too many to list! - include regular Alcoholics Anonymous and Cocaine Anonymous meetings, sport and games sessions, art and singing.
Antidote (LGBT drug & alcohol support)
Thursday:
6:30pm–8:30pm
(drop-in)
Thursday:
6pm–8pm
(acupuncture drop-in)
Alcohol workers
Counselling
Drugs workers
Medical services
Lesbian, gay, bisexual and transgender drug and alcohol project. Information and support on safer use. Complementary therapies, counselling, keyworking. Drop-in, phone or email.
Axe Street Project
Monday & Friday:
9:30am–5pm
Tuesday & Wednesday:
9:30am–9pm
Thursday:
9:30am–7pm
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop-in or phone.
Barnardo's (Young Women's Project)
Monday–Friday:
9am–5:30pm
(office hours)
Monday & Wednesday:
12am–3pm
(under 14 drop-in)
Monday & Wednesday:
2pm–5pm
(over 14s drop-in)
Advocacy
Alcohol workers
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Sexual health advice
For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden.
Brent Alcohol Counselling Service
Monday–Thursday:
12am–7pm
(appointments)
Advocacy
Alcohol workers
Counselling
Medical services
One-to-one counselling for people with alcohol problems, and support for those close to them. Detox services.
Brent Centre for Young People
Monday–Thursday:
9:30am–7pm
Friday:
9:30am–5pm
Monday:
4pm–7pm
(drug and alcohol drop-in)
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Advice, information and support for young people with drugs and alcohol issues, or with mental health problems.
Broadway Day Centre
Monday–Friday:
10am–1pm
(drop-in)
Monday–Friday:
2pm–4pm
(appointments)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support
Mission: To support, challenge and inspire on the journey from street to home.
Cardinal Hume Centre
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice
Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.
CASA
Monday–Friday:
10am–5:30pm
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Sexual health advice
Alcohol and drug assessment, counselling and group work. Specialist parent, LGBT and older people's services, supported move-on housing, and much more. For people in Camden and Islington.
CLASH (Central London Action on Street Health)
Monday:
9am–1pm
(for women sex workers)
Monday–Friday:
9am–5pm
(office hours)
Friday:
10:30am–1pm
(for women sex workers)
Alcohol workers
Bathroom/showers
Drugs workers
Laundry
Medical services
Mental health
Needle exchange
Sexual health advice
Information, advice, counselling on drugs, HIV & other health issues for young homeless people, drug users, gay men and sex workers. Phone for emergency needle exchange and for times of LGBT sexual health clinics.
Clean Break
Alcohol workers
Drugs workers
Education & training
Leisure activities
Mental health
Music classes
Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space (in development) will be a space for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.
Community Drug & Alcohol Team (Blackfriars Road)
Monday:
2pm–4pm
(drop-in)
Alcohol workers
Drugs workers
Medical services
Mental health
Needle exchange
Compass - The Point
Monday & Friday:
10:30am–1:30pm
(drop-in)
Monday & Friday:
2:15pm–4pm
(drop-in)
Tuesday–Thursday:
12am–1:30pm
(drop-in)
Tuesday–Thursday:
2:15pm–6pm
(drop-in)
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Free drop-in service for over 18s. Contraception & pregnancy testing, needle exchange, advice on drug-related harm reduction and blood borne viruses, safer sex advice, walk-in nurse service. HIV & Hep A, B, C tests. STD testing and treatment. HEP A & N vaccination. Dental and opticians service. JobCentre Plus benefits advisor, referrals for substitute prescribing/detox/rehab/day programmes. Advice and support for homeless service users, street and hostel based outreach services. Relapse prevention and crisis interventions and pharmacy needle exchange scheme. Drop-in or phone.
Creative and Supportive Trust
Monday–Friday:
10am–5pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Internet access
Leisure activities
Leisure facilities
Mental health
For women coming out of prison, rehab or mental health units; with bail and CPOs; or at risk of offending due to substance misuse or mental health issues. Wide range of literacy, numeracy, computing and creative classes.
Deptford Churches Centre
Monday, Tuesday, Thursday, Friday:
9am–3:30pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support
Drug and Alcohol Foundation
Monday, Wednesday, Friday:
9:30am–5pm
Tuesday & Thursday:
9:30am–8pm
Alcohol workers
Counselling
Drugs workers
Counselling for people with drug or alcohol dependency problems. Dual diagnosis service for people with mental health and substance misuse problems. Groups for women and for men. Phone for an appointment.
Drug and Alcohol Service for London
Tuesday & Thursday:
9:30am–8:30pm
(opening hours)
Monday & Friday:
9:30am–5pm
(opening hours)
Saturday:
10am–1pm
Wednesday:
9:30am–5:30pm
(opening hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Advice & info for people with alcohol- and drug-related problems in Newham, Redbridge & Tower Hamlets. Counselling and a domestic violence service. Phone for an appointment. Also Gujarati, Hindi, Punjabi, Sylheti, Tamil, Urdu and access to interpreters.
Ealing Soup Kitchen
Saturday & Sunday:
3:30pm–5pm
Friday:
11am–4pm
Accommodation advice
Alcohol workers
Counselling
Free food
Housing advice
They also give practical help/housing advice. AA meetings.
Eastern European Drug and Alcohol Support Group
Alcohol workers
Counselling
Drugs workers
For more information, call Svitlana.
Equinox Spectrum Centre
Monday–Friday:
9:30am–7:30pm
Monday, Tuesday, Thursday, Friday:
9:30am–12am
(GP/nurse)
Wednesday:
1:30pm–3:30pm
(GP/nurse)
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Foot care
Housing advice
Laundry
Luggage storage
Medical services
Mental health
Tenancy support
Day centre for single homeless people. GP and nurse. Help for people with alcohol, drugs or mental health problems. Referrals to CPN. Visiting chiropodist. Counsellor by appointment. Laundry and shower facilities.
Ethnic Alcohol Counselling in Hounslow (EACH)
Monday & Tuesday:
9:30am–5pm
Wednesday & Thursday:
9:30am–7pm
Friday:
9:30am–5pm
Saturday & Sunday:
12am–3pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Group work, day care and free counselling for people with alcohol, drug and mental health problems in Hounslow, Ealing, Harrow & Brent. Also for victims of domestic violence. Languages: Gujarati, Hindi, Punjabi, Farsi.
Faith in Action (Homelessness Project Merton)
Wednesday:
10am–3pm
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Food
Housing advice
Laundry
Leisure facilities
Mental health
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Listening ear. Breakfast, lunch, showers, laundry.
Feed the Hungry Heart
Thursday:
11am–3pm
(drop-in)
Tuesday:
11am–2:30pm
(drop-in)
Alcohol workers
Barber
Bathroom/showers
Clothing
Food
Drop-in for senior citizens and homeless people. Services for homeless people include hot meal, clothing, showers, haircuts, and alcohol recovery advice service (EACH).
Foundation66 (Agar St Augustine's)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Alcohol workers
Counselling
Housing advice
For people (18-65) with alcohol misuse problems who wish to participate in an abstinence-based rehab treatment programme. Please phone.
Foundation66 (Camden, Hackney, Islington and Lambeth)
Monday–Friday:
9am–5pm
Alcohol workers
Counselling
Drugs workers
Shared housing and support for people (18-65) with drink and/or drugs problems. Must have been dry/clean for 48 hours to apply for the first-stage scheme in Lambeth, and for three months to apply for the three second-stage schemes. Please phone or call in.
Foundation66 (King's Cross Community Alcohol Service)
Monday, Tuesday, Thursday, Friday:
10am–3pm
Wednesday:
10am–1pm
Wednesday:
5pm–7:30pm
Advocacy
Alcohol workers
Housing advice
Medical services
Tenancy support
Advice and support for people over 18 with alcohol problems. Referrals to detox. People must be alcohol-free when attending groups. Drop in or phone.
Foundation66 (Women Only Space)
Tuesday–Thursday:
9:30am–1:30pm
Wednesday:
5pm–7:30pm
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Support for women who are worried about their alcohol use. Drop-in for informal advice and support. Referral to women-only residential projects and detox services. Advocacy around domestic violence issues. Call in, phone or write to make an appointment.
Gay Men’s Shared Housing Project
0208 920 4444
Metropolitan Support Trust
Bishops Park House
25-29 Fulham High Street
London SW6 3JH
Website: bit.ly/bqs4Uu
Advocacy
Alcohol workers
Counselling
Drugs workers
Education & training
Mental health
Sexual health advice
Medium-term accommodation-based support to gay men aged 18-65 who have been the victims of domestic or homophobic abuse/ violence. Confidence building, mental health, substance use and harm minimisation, boundaries, education and employment, sexual health awareness, relationship skills and personal safety.
Great Chapel Street Medical Centre
Monday, Tuesday, Thursday:
11am–12:30am
Monday–Friday:
2pm–4pm
Alcohol workers
Barber
Counselling
Dentist
Drugs workers
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Primary healthcare for homeless people.
Holy Cross Centre
Monday:
2pm–5pm
Tuesday & Wednesday:
6am–9pm
Thursday:
5pm–8pm
(Italian speakers' session)
Friday:
12am–3pm
(refugee and asylum seekers' session)
Accommodation advice
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Mental health
Tenancy support
A huge range of services, and they work in partnership with the City Lit and Westminster Kingsway Adult Education Colleges to provide vocational and therapeutic courses.
Home Base
Monday–Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Careers advice
Counselling
Drugs workers
Education & training
Mental health
Outreach workers links
Accommodation for ex-service men and women aged 18-55 who are homeless or potentially homeless. Also a highly successful psychological treatment programme for traumatised ex-military personnel. Training and employment opportunities, and help with addictions, through partner organisations. Require proof of military service. Phone, call in or write.
Hope Worldwide/ Two Step
Monday–Thursday:
10am–4pm
(appointments only)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Tenancy support
Works with the disadvantaged, including refugees, homeless people, ex-offenders and those with drug and alcohol issues. Runs successful abstinence programme.
Kairos Community Trust
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Supported accommodation for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. Accommodation in Barnet, Lambeth, Lewisham, Southwark and Wandsworth. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
London Irish Centre
Alcohol workers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Housing advice
Music classes
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
New Horizon Youth Centre
Monday:
2pm–4pm
(alcohol support)
Monday–Friday:
10:30am–4pm
(10.30am-1pm advice)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in or phone.
New Roots
0207 462 6996 (office)
Unit 403, Business Centre
Bow House
153-159 Bow Road
London E3 2SE
Website: bit.ly/RTlbJ
Monday–Friday:
9:30am–5pm
Alcohol workers
Counselling
Drugs workers
Outreach workers
Outreach workers links
Alcohol and drug counselling and advice for people from Black and minority ethnic communities. Help arranging detox. Freephone for an appointment: 08000 190 563.
Redbridge Night Shelter
Sunday–Thursday:
7:30am–8:45am
Friday & Saturday:
7:30pm–9:15am
Monday–Friday:
9:30am–5pm
(office hours)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Clothing
Drugs workers
Education & training
Food
Housing advice
Internet access
Leisure activities
Luggage storage
Medical services
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Rugby House
Monday–Friday:
9am–5pm
(appointments till 8pm on Thursdays)
Advocacy
Alcohol workers
Counselling
Drugs workers
Adult alcohol and substance misusers; pregnant women; translation available for non-English speaking clients; carers and parents with young children; clients who are homeless; unemployed but able to prove connection with the Borough of Enfield.
Salvation Army (Greig House Addiction Service)
Monday–Friday:
8:30am–4:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
For people (18-65) with alcohol and/or drug addiction problems seeking detoxification. People wishing to self-refer are given information on applying for funding. Please phone.
Shoreditch Community Project
Monday & Wednesday:
9:30am–12:30am
Tuesday:
2pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Outreach workers links
Offer high-quality support, rehabilitation and training to people facing homelessness, alcohol, drugs, poverty or social isolation.
Sir Oswald Stoll Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support
Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.
SIRI Behavioural Health
Monday–Friday:
9am–6pm
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Culturally sensitive counselling for African and Afro-Caribbean people. Befriending and outreach work. Drug, alcohol, and dual diagnosis management. Benefits advice. Immigration and asylum casework. Gay, lesbian and bisexual support group and health promotion. Home and hospital visits for older people.
Soho Rapid Access Clinic
Monday–Friday:
9am–5pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Services for people with mental health and substance misuse problems and learning disabilities living in central and north west London.
South London & Maudsley NHS Trust Dual Team Catford
Monday & Thursday:
9:30am–7pm
Tuesday, Wednesday, Friday:
9:30am–5pm
Monday:
2pm–4pm
(self referral)
Alcohol workers
Drugs workers
Needle exchange
Outreach workers links
Sexual health advice
For residents of Lewisham & North Southwark who have problems with drugs or alcohol. Open referral system, advice and information, liaison and referral. Assessment and detoxification, counselling. Pregnancy liaison service to Lewisham Hospital, probation liaison service, homeless service, needle exchange, community care assessments for Lewisham residents, GP shared care. Also available on-site methadone dispensing. Long-term prescribing and dual diagnosis service. Interpreter can be organised. Wheelchair accessible.
South London YMCA (Keystone House)
Monday–Friday:
9am–4pm
Alcohol workers
Counselling
Drugs workers
Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Please phone for an assessment.
Spires Centre
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
Spitalfields Crypt Trust (Acorn House)
Monday–Sunday:
9am–10pm
(phone)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Single homeless men 25+ with alcohol or drug problems, including rough sleepers and those with low-medium mental health support needs. Must be prepared to address their addiction in an abstinence-based rehabilitation setting.
St Giles Trust
Monday–Friday:
9:30am–12:30am
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Education & training
Housing advice
Laundry
Medical services
Mental health
Mental health
Tenancy support
Supports ex-offenders.
St Stephen's Church (The Manna)
Tuesday:
7pm–9pm
(drop-in)
Wednesday:
1pm–3pm
(drop-in - barber & footcare)
Friday:
10am–12am
(key worker session)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Food
Foot care
Free food
Laundry
Leisure activities
Leisure facilities
Medical services
Food, games, showers, clothing, laundry, and chiropody. Outreach workers from the Benefits Agency and a local drugs service. Support for users wanting to improve their health and well-being - substance misuse, welfare benefits, housing and mental health.
TASHA Foundation
Monday–Sunday:
5pm–0am
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Out of hours helpline for people with mental health or drug use difficulties. Works with substance misuse, anti-depressants, stress, agoraphobia and depression.
Thames Reach
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Leisure activities
Leisure facilities
Mental health
Mental health
Outreach workers
Outreach workers links
Aims to end street homelessness and to prevent street homelessness by working with people who are in danger of ending up on the street. Run night shelters, drop-ins, street services etc.
The Big Issue Service Broker Team (London)
Monday:
7am–4:30pm
Tuesday–Friday:
8:30am–4:30pm
:
9am–2pm
Accommodation advice
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Mental health
Tenancy support
Helps vulnerably housed and homeless people - mainly Big Issue vendors - find information on accommodation, resettlement and welfare rights. Drug, alcohol and mental health support.
The Branches (was Waltham Forest Churches Winter Shelter)
Monday–Sunday:
9am–5pm
(breakfast 9am-10am; lunch 12pm-12.30pm)
Monday–Sunday:
8am–9am
(night shelter - 6pm-7.30pm)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Music classes
Regular visits from nurse practitioner. Resettlement support. Work with asylum seekers denied NASS support. Music, arts and crafts classes. Also night shelter.
The Connection at St Martin in the Fields
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
The Haven Club
020 7278 8687
Holy Cross Centre
The Crypt
Holy Cross Church
Cromer Street
London WC1H 8JU
Website: bit.ly/1bFfcm
Monday:
6pm–8pm
Alcohol workers
Drugs workers
For self-treating drug & alcohol users: no using on day or no entry.
The National Homeopathic Service
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers links
Promotes access to complementary medicines among disadvantaged groups such as homeless people, people with drug and alcohol issues, anxiety, depression and mental health needs. Can refer to other services. Ring for times.
The Nehemiah Project
Monday–Friday:
1pm–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
12-step rehab centre for men who have alcohol and/or substance misuse problems. Please phone.
The Passage
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
The Pilion Trust
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Works with people who have been affected by drugs, alcohol and mental health.
The Space KC (Earl's Court)
Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
The Space KC (Golborne Rd)
Monday:
2pm–5pm
(telephone advice)
Tuesday–Thursday:
2:30pm–5:30pm
(drop-in)
Thursday:
2:30pm–5:30pm
(Shiatsu appointments)
Friday:
2pm–5pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-25 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Free contraceptives. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
Treatment Referral Information Programme (TRIP)
Monday–Friday:
9:30am–5:30pm
(office hours)
Monday, Tuesday, Thursday:
8:30am–10pm
(opening hours)
Wednesday:
8:30am–9pm
(opening hours)
Friday:
8:30am–8pm
(opening hours)
Saturday:
10am–5pm
(opening hours)
Advocacy
Alcohol workers
Drugs workers
Education & training
Legal advice
For young people who need help and advice about drug and alcohol use, or employment and training. Also advocacy, and help if you've been arrested. Helpline: 0800 652 9575.
Trelawn House
Monday–Saturday:
8:30am–5:30pm
(please phone so the project can assess your suitability)
Alcohol workers
Counselling
Drugs workers
Residential project for 15 people aged 18-60 with drug and/or alcohol problems, including people who have experienced sexual abuse. Must be drug and alcohol free on admission.
Trinity Homeless Projects (Barnhill)
Monday–Friday:
8:30am–5pm
Alcohol workers
Counselling
Drugs workers
Accommodation for five single homeless men aged 17-55. Can accept ex-offenders and those with alcohol, drug and mental health support needs.
Trinity Homeless Projects (Barnhill)
Monday–Friday:
8:30am–5pm
(phone)
Advocacy
Alcohol workers
Drugs workers
Mental health
For single men 17-55 with low support needs. Accepts ex-offenders and those with alcohol, drug and mental health support needs.
Turning Point (Hartley House)
Monday–Friday:
9am–5pm
Alcohol workers
Counselling
Drugs workers
For people 18+ with alcohol-related problems who have been through detox, need accommodation and want to stay dry. May also accept people with secondary drug problems. Offer advice to those who wish to self-refer on how to apply for funding. Phone, email (hartley.house@turning-point.co.uk) or write.
U-Turn Project
Monday, Tuesday, Thursday:
10am–5pm
Wednesday:
10am–4:30pm
Friday:
10am–2pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Outreach workers
Sexual health advice
Works with women of all ages in Newham who have been trapped in cycles of prostitution, drug addiction, physical abuse and homelessness from a young age. Phone 020 8983 1553 or approach the U-turn vehicle on Monday evening.
U-Turn Recovery Project
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Christian organisation providing supported accommodation for single homeless men 18-65 who are serious about breaking their dependencies on alcohol, drugs, smoking, gambling and compulsive behaviour. Phone, call in or write (uturnrecovery@hotmail.com).
WDP - Wandsworth Drug Project
Monday–Friday:
1pm–5pm
Saturday:
1pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
WDP aims to reduce the social exclusion of drug users and minimise the harm that they may cause to themselves and the wider community.
Westminster Community Alcohol Service
Monday–Friday:
9am–12am
Drop in.
Monday–Friday:
12am–5pm
Appointments
Alcohol workers
Counselling
WCAS provides an accessible and flexible health and advice service to clients and their families adversely affected by alcohol use.
Whitaker Centre (Equinox Project)
Monday–Friday:
11am–5pm
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Drugs workers
Foot care
Free food
Housing advice
Leisure activities
Needle exchange
Tenancy support
Drop-in centre with a wide range of services. Sessions for sex workers and rough sleepers.
Whitechapel Mission
Monday–Sunday:
6am–11am
(cooked breakfast 8am-10am)
Monday–Sunday:
6am–11am
Saturday:
12am–2:30pm
(women only)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Housing advice
Internet access
Medical services
Outreach workers links
Safe keeping
Tenancy support
Welcoming centre open 365 days a year.
Foyle Valley House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support
For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.
Methodist City Mission
Monday–Friday:
9am–0am
(office hours)
Accommodation advice
Alcohol workers
Drugs workers
Education & training
Housing advice
Tenancy support
Hostel for single, homeless men.
Morning Star House
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
For single homeless men with alcohol, drugs or mental health issues.
North & West Housing (Foyle Valley House)
Monday–Sunday:
9am–5pm
(phone or call in)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Housing advice
Leisure activities
Leisure facilities
Single women 18+ who are homeless and alcohol dependent, with low-medium support needs.
North & West Housing (The House in the Wells)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Drugs workers
Leisure activities
Mental health
For single homeless men 25+. Most residents have support needs around independent living skills, alcohol, etc.
Regina Coeli House
028 9061 2473
Address is confidential
Northern Ireland
Monday–Sunday:
11am–10:30pm
(ring to check vacancies)
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Drugs workers
Housing advice
Medical services
Mental health
For single homeless women. Phone to check vacancies.
Salvation Army (Centenary House)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
For single, homeless men. Long-term support beds for older men and a 12-bed rough sleeper unit. (Queue from 8.30pm; beds available at 10pm).
Simon Community (Cliftonville Ave)
028 9075 1410 or 9075 6572
28 Cliftonville Avenue
Belfast BT14 6BX
Northern Ireland
Website: bit.ly/16RFlM
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
For homeless people, including ex-offenders and those with alcohol, drug or mental health problems. Can accept couples.
Simon Community (Larne)
1 Curran Road
Larne BT40 1BS
Northern Ireland
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Tenancy support
Direct access temporary accommodation, with 16 single and 2 double rooms. Self-catering. Support workers, harm reduction worker and tenancy support.
Simon Community (Saintfield Road)
Accommodation advice
Advocacy
Alcohol workers
Drugs workers
For single homeless people, including people with mental health problems, drug/alcohol issues, and ex-offenders.
The House in the Wells
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
For single homeless men (25+) with support needs mainly around alcohol.
The Wallich
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Clothing
Counselling
Debt advice
Drugs workers
Education & training
Food
Foot care
Free food
Housing advice
Laundry
Mental health
Needle exchange
Outreach workers links
The Wallich is dedicated to helping the most excluded people in our society. They work with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.
Addaction Birmingham
Monday, Wednesday, Thursday:
10am–6pm
Tuesday & Friday:
10am–8pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.
Allison House
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Housing advice
Laundry
Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.
Aquarius
Monday–Friday:
9am–4:30pm
Alcohol workers
Counselling
Drugs workers
Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).
Base 25
Monday–Thursday:
12am–6pm
Friday:
12am–5pm
Saturday:
1pm–3pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Education & training
Housing advice
Leisure activities
Outreach workers links
Sexual health advice
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023
Irish Welfare and Information Centre (Older Irish Adults Project)
Monday–Friday:
11am–3pm
Accommodation advice
Alcohol workers
Bathroom/showers
Clothing
Food
Housing advice
Medical services
Mental health
Outreach workers
Tenancy support
Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.
Jericho Foundation
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Internet access
Leisure activities
Outreach workers
Outreach workers links
Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.
Midland Heart (Zambesi Project)
Monday–Friday:
8am–7pm
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.
Norman Imlah Day Cente
0121 685 6346
2nd Floor, The Matthews Centre
Duddeston Manor Road
Duddeston
Birmingham
West Midlands B7 4LZ
Website: bit.ly/bUch4a
Monday–Thursday:
9am–5pm
Friday:
9am–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Education & training
Leisure activities
Mental health
Sexual health advice
For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.
P3 - Dickens Lodge
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Drugs workers
Education & training
Housing advice
Mental health
Tenancy support
Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.
P3 - Thornley Street
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers links
Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.
Princip Street Hostel
Monday–Sunday:
Open 24 hours
Advocacy
Alcohol workers
Mental health
For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.
Salvation Army (Lincoln Street Centre)
Monday–Sunday:
7am–9pm
Advocacy
Alcohol workers
Careers advice
Education & training
Internet access
Leisure activities
Leisure facilities
Medical services
Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.
SIFA Fireside
Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
Saturday & Sunday:
10:30am–11:30am
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.
St Anne's Hostel
Monday–Sunday:
Open 24 hours
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Medical services
Outreach workers links
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.
St Eugene's Court (Irish Welfare Drop-In )
Monday–Friday:
11am–3pm
Accommodation advice
Alcohol workers
Food
Mental health
Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.
St George's House Drop-in
Friday:
2:15pm–3pm
Monday–Thursday:
2:15pm–4:30pm
Monday–Friday:
9:30am–1:30pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.
The Glebe Centre
Monday, Wednesday, Friday, Saturday:
9:30am–4:30pm
Tuesday & Thursday:
9:30am–7pm
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Leisure activities
Medical services
Mental health
For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.
Wolverhampton YMCA (Badger Court Foyer)
Monday–Sunday:
Open 24 hours
Alcohol workers
Counselling
Drugs workers
Education & training
Internet access
Leisure facilities
Outreach workers
Outreach workers links
Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.
Wearside Women in Need
Accommodation advice
Advocacy
Alcohol workers
Bedding available
Clothing
Food
Housing advice
Laundry
Outreach workers links
Sexual health advice
Tenancy support
A range of services from domestic violence refuges to drop-in facilities for homeless men and woman. Direct-access hostel for young homeless women. Aims to provide a friendly services, and if they can't help, will try to suggest a service that can. 24-hour domestic violence helpline: 0800 066 5555. 24-hour helpline for men: 0191 510 8010. Opening times vary - see website.
999 Club (Bromley)
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Benefits advice
Clothing
Drugs workers
Free food
Laundry
Outreach workers links
Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Equinox (Mitcham Park)
020 8646 0975
Equinox Substance Misuse Service
3 Mitcham Park
Surrey
South East CR4 4EN
Website: bit.ly/auNRO9
Monday–Friday:
9am–4:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Residential alcohol rehab centre for men 18+ with alcohol problems who wish to stay dry. If you're self-referring, you must have been sober for at least a week on admittance. Priority to people with a Merton or Sutton connection. Write or phone.
SPEAR Hostel
Monday–Friday:
9am–11am
(phone or call in for referral form)
Monday–Friday:
9:30am–5pm
(ring 020 8404 1481 to talk to the outreach team)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Food
Housing advice
Outreach workers
Outreach workers links
Tenancy support
For single homeless people aged 18+, particularly people who have been sleeping rough. Priority to people with a local connection to Richmond. Applicants must be eligible for benefits.
Manchester Assertive Outreach
Monday–Sunday:
8am–8pm
(inc. Bank Holidays)
Monday–Sunday:
9am–5pm
(office hours)
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Education & training
Mental health
Outreach workers
Outreach workers links
Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.mao@harp-project.org) The service operates for 365 days a year.
The Booth Centre
Monday, Wednesday, Friday:
9am–10am
(drop-in)
Tuesday & Thursday:
9am–12am
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Music classes
Outreach workers
Outreach workers links
Safe keeping
An activities- and advice-based day centre which enables homeless people to rebuild their lives. See website for details of all activities.
Young People's Support Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Outreach workers
Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.
Drinkline
Alcohol workers
Counselling
Free, confidential 24/7 helpline for people worried about their alcohol intake. No names need be given. Minicom: 0800 027 4114
Lifeline
101-103 Oldham St
Manchester M4 1LA
Nationwide
Website: bit.ly/12jTU7
Monday–Friday:
9:30am–5pm
(some local variations and weekend working)
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice
Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.
Rehabilitation for Addicted Prisoners Trust (RAPt)
Monday–Friday:
9am–5:30pm
Alcohol workers
Counselling
Drugs workers
For released prisoners with addiction problems. Write or email info@rapt.org.uk.
Salvation Army Homelessness Services
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Leisure facilities
Mental health
Tenancy support
Soup runs, breakfast clubs, evening support groups, advice, referral to rehabilitation and/or resettlement programmes, accomodation, substance misuse/bridge programme and much more - get in touch.
St Mungo's
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Runs over 100 projects working with homeless people.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Barnardo's (Streetwork Team)
Monday–Thursday:
9:30am–2am
Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Animals/pets
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Barnardo's (Streetwork Team)
Monday–Thursday:
9:30am–2am
Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Benefits agency
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Barnardo's (Streetwork Team)
Monday–Thursday:
9:30am–2am
Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
BME/refugee
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Barnardo's (Streetwork Team)
Monday–Thursday:
9:30am–2am
Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Counselling services
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Barnardo's (Streetwork Team)
Monday–Thursday:
9:30am–2am
Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
