Services

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Advice services

Asha Projects

Advice, help and referral for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Ashiana Network

Help and advice for South Asian, Turkish and Iranian women in London who are experiencing domestic violence. In an emergency, please call 999.

Barnardo's (Young Women's Project)

For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden.

British Red Cross London Refugee Support Service

For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.

Brixton Advice Centre

Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.

Congolese Community Council

Advice, information and advocacy for Congolese and other French-speaking refugees and asylum seekers. French, Tshiluba, Lingala, Kikongo, Swahili and access to interpreters. Specialist services for older people. ESOL and IT courses.

Eritrean Community in the UK

Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.

Hackney Migrant Centre

Free advice and support for refugees and migrants.

Kalaayan

Justice for migrant workers and a range of services - English classes, immigration and legal advice etc. Make an appointment if you need advice.

Kiran - Asian Women's Aid

Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.

London Coalition Against Poverty

A coalition of local community activists and individuals working in advice, mainly in Hackney. Outside the core office hours, please phone the LCAP mobile or email.

London Refugee Support Service

For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.

Mary Ward Legal Centre

Free legal advice and assistance to people on low income. Please bring proof of income. Please phone to make appointments for davice on debt (020 7269 0292), housing (020 7831 7079) or employment (020 7831 7079).

Praed Street Project

Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment.

Sangam Centre

Advice for the Asian and other local communities on housing, homelessness, benefits, employment, immigration and nationality, domestic violence. Legal advice sessions Saturdays. ESOL classes, IT training. Languages: Gujarati, Hindi, Urdu.

SIRI Behavioural Health

Culturally sensitive counselling for African and Afro-Caribbean people. Befriending and outreach work. Drug, alcohol, and dual diagnosis management. Benefits advice. Immigration and asylum casework. Gay, lesbian and bisexual support group and health promotion. Home and hospital visits for older people.

Southwark Homeless Information Project

Self-help group offering advice and info on homelessness, housing rights, illegal eviction and alleged 'Unauthorised Occupation'. Languages: French, German, Italian & Spanish.

St Christopher's Fellowship (for runaway children)

The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

St Mary Magdalene Centre for Refugees & Asylum Seekers

Holistic centre offering practical help for refugees (understanding letters, making appointments) as well as education (English and IT), and leisure activities (art classes).

Treatment Referral Information Programme (TRIP)

For young people who need help and advice about drug and alcohol use, or employment and training. Also advocacy, and help if you've been arrested. Helpline: 0800 652 9575.

Trinity Homeless Projects (Norwood Gardens)

Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.

Turning Point (Druglink Hammersmith and Fulham)

Crisis intervention, needle exchange, assessment and care planning, advice, information and support, 1:1 work, ear acupuncture. Crack service with structured day programme, crisis intervention and aftercare. Drug Interventions Programme working out of the local courts, police stations and probation offices, providing assessment, referrals, case management and ongoing support.

UNDUGU/African Swahiliphone Refugee Project (ASREP)

Advice, counselling, information and support for asylum seekers and refugees from the Democratic Republic of Congo, Rwanda and Burundi. Languages: French, Lingala, Swahili.

YouthNet UK

Incredible online support resource for 16-24-year-olds.

Belfast and Lisburn Women's Aid

For women and children experiencing domestic violence. Helpline: 0800 917 1414

Cookstown and Dungannon Women's Aid

For women and their children (boys up to 16) experiencing domestic violence. Helpline: 0800 917 1414.

Craigavon and Banbridge Women's Aid

For women and children (boys up to 17) suffering from domestic violence. Helpline: 0800 917 1414.

Fermanagh Women's Aid

For women, with or without children (boys up to 16), experiencing domestic violence. Helpline: 0800 917 1414.

Foyle Women's Aid

For women and children (boys up to 16) who have experienced domestic violence.

Newry, Mourne, S Down and S Armagh Women's Aid

For women and their children (boys up to 16) experiencing domestic violence.

Sydenham House

Emergency short-term accommodation for women and their children (boys up to 16) escaping violence and/or abuse. Phone first.

Women's Aid ABCLN

Refuge accommodation for women and their children escaping domestic violence in Antrim, Ballymena, Carrickfergus, Larne and Newtownabbey. Helpline: 0800 917 1414.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

Advicenow

An independent, not-for-profit website providing accurate, up-to-date information on rights and legal issues. Its information service brings together the best information on the law and rights from over 200 UK websites.

Asylum Aid

Free legal advice and representation for asylum seekers.

Brook Centres - Young People's Information Service

Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections.

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Community Legal Advice

Free and confidential service paid for by Legal Aid which helps people deal with their problems through a helpline, website and leaflets. The helpline provides specialist advice to people on low income or benefits on housing, benefits tax credits, debt, employment and education.

Community Legal Advice

Get in touch to find out the names of solicitors in your area who can take legal aid cases. Also advice on benefits, debt, education, housing and employment. If you are worried about the cost of a phone call, request a callback via the website or text 'legalaid' and your name to 80010 and they will call you back within 24 hours.

Connexions Direct

Huge range of information and advice for 13-19-year-olds. You don't have to give your real name if you don't want to. If Connexions think you are in danger or at risk, they will tell you and offer lots of support. Ring Connexions Direct on 080 800 13 2 19, tell the adviser your mobile number and they will call you back.

Eaves

Runs refuges across London for women (and their children) leaving domestic violence. Natl Domestic Violence Helpline: 0808 2000 247.

Immigration Advisory Service (IAS)

Representation and advice in immigration and asylum law, with offices throughout the UK. Check website for nearest office.

Independent Drug Monitoring Unit

Provides expert evidence service in court cases and has listing of solicitors with experience in drugs offenses.

Independent Police Complaints Commission

If you want to make a complaint about the police or to find out more about making a complaint, phone, email or visit the website.

Nacro

Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc.

National Centre for Domestic Violence

Instant free advice on solving your domestic violence problem. Minicom: 18001 08009 702070

Poppy

Helps women who have been trafficked for sexual exploitation. Ring for more information about accommodation and support.

Release (drug & legal helpline)

Specialist advice on drugs and drugs law. Information on your rights on arrest (click on the "bust card" link). Outside office hours, call the emergency line on 0207 603 8654. Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)

Royal British Legion (Legionline)

Helpline for ex-service personnel. From overseas: +44 (0)20 3207 2100 (full rate).

Salvation Army Homelessness Services

Soup runs, breakfast clubs, evening support groups, advice, referral to rehabilitation and/or resettlement programmes, accomodation, substance misuse/bridge programme and much more - get in touch.

UK Human Trafficking Centre

If you need urgent help, contact any police officer or dial 999. If you are a victim, or have information that will help victims, contact Crimestoppers on 0800 555 111. You can give information anonymously and may be able to claim a reward.

AdvoCard

Advocacy, advice and information for adults who have experience of mental ill health.

Drumchapel Women's Aid

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Edinburgh Cyrenians (Smartmove Project)

Advice, information and support for people who are homeless or threatened with homelessness.

Glasgow Rent Deposit and Support Scheme

For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.

Glasgow Shelter Housing Aid Centre

For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.

Glasgow Simon Community (Resettlement Training Service)

Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.

Glasgow Women's Aid

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Hamish Allan Centre

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Salvation Army (The Laurieston Centre)

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Shakti Women's Aid

For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.

Shelter (Edinburgh Housing Aid Centre)

Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.

Streetwise

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Animals/pets

AdvoCard

Advocacy, advice and information for adults who have experience of mental ill health.

Drumchapel Women's Aid

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Edinburgh Cyrenians (Smartmove Project)

Advice, information and support for people who are homeless or threatened with homelessness.

Glasgow Rent Deposit and Support Scheme

For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.

Glasgow Shelter Housing Aid Centre

For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.

Glasgow Simon Community (Resettlement Training Service)

Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.

Glasgow Women's Aid

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Hamish Allan Centre

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Salvation Army (The Laurieston Centre)

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Shakti Women's Aid

For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.

Shelter (Edinburgh Housing Aid Centre)

Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.

Streetwise

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Benefits agency

AdvoCard

Advocacy, advice and information for adults who have experience of mental ill health.

Drumchapel Women's Aid

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Edinburgh Cyrenians (Smartmove Project)

Advice, information and support for people who are homeless or threatened with homelessness.

Glasgow Rent Deposit and Support Scheme

For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.

Glasgow Shelter Housing Aid Centre

For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.

Glasgow Simon Community (Resettlement Training Service)

Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.

Glasgow Women's Aid

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Hamish Allan Centre

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Salvation Army (The Laurieston Centre)

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Shakti Women's Aid

For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.

Shelter (Edinburgh Housing Aid Centre)

Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.

Streetwise

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

BME/refugee

AdvoCard

Advocacy, advice and information for adults who have experience of mental ill health.

Drumchapel Women's Aid

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Edinburgh Cyrenians (Smartmove Project)

Advice, information and support for people who are homeless or threatened with homelessness.

Glasgow Rent Deposit and Support Scheme

For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.

Glasgow Shelter Housing Aid Centre

For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.

Glasgow Simon Community (Resettlement Training Service)

Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.

Glasgow Women's Aid

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Hamish Allan Centre

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Salvation Army (The Laurieston Centre)

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Shakti Women's Aid

For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.

Shelter (Edinburgh Housing Aid Centre)

Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.

Streetwise

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Counselling services

AdvoCard

Advocacy, advice and information for adults who have experience of mental ill health.

Drumchapel Women's Aid

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Edinburgh Cyrenians (Smartmove Project)

Advice, information and support for people who are homeless or threatened with homelessness.

Glasgow Rent Deposit and Support Scheme

For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.

Glasgow Shelter Housing Aid Centre

For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.

Glasgow Simon Community (Resettlement Training Service)

Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.

Glasgow Women's Aid

Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).

Hamish Allan Centre

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Salvation Army (The Laurieston Centre)

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Shakti Women's Aid

For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.

Shelter (Edinburgh Housing Aid Centre)

Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.

Streetwise

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

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