Services
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Advice services
999 Club (Lambeth & Lewisham)
Winter shelter:
1 January to 31 March
Monday–Sunday:
8am–8am
Monday–Friday:
10am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Free food
Housing advice
Laundry
Leisure activities
Medical services
Mental health
Sexual health advice
Tenancy support
Referral to the winter shelter (15 beds) only from 999 Club. Dry. Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Ace of Clubs
Monday–Friday:
12am–5pm
Saturday–Sunday:
12am–2pm
Bathroom/showers
Dentist
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Outreach workers
Pavement stockists
For people aged 16+. Free professional advice and emotional support, meals, laundry and shower facilities, healthcare and leisure activities.
Ambrose King Centre
Thursday:
9am–4pm
Wednesday:
12am–4pm
Monday:
9am–6pm
Tuesday & Friday:
9am–3pm
Counselling
Medical services
Sexual health advice
Drop-in sexual health advice and counselling. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. The Open Door and East One clinics are appointment-only - ring for opening times on 020 7377 7306.
Anchor House
Tuesday & Wednesday:
9:30am–4:30pm
(CSCS/English/Maths)
Monday–Friday:
9:30am–4:30pm
(e-learning)
Monday–Thursday:
10am–12am
(ESOL)
Monday:
3pm–5pm
(nurse)
Tuesday:
9:30am–12am
(Job Centre)
Tuesday:
10am–1pm
(job club)
Accommodation advice
Alcohol workers
Art classes
Careers advice
Drugs workers
Education & training
Internet access
Medical services
Mental health
Music classes
Anchor House is a educational life-skills centre, with beds for 120 homeless people. It aims to help residents develop aspirations, confidence and self-esteem to enable them to move towards leading independent, self-fulfilling lives. Their services - far too many to list! - include regular Alcoholics Anonymous and Cocaine Anonymous meetings, sport and games sessions, art and singing.
Antidote (LGBT drug & alcohol support)
Thursday:
6:30pm–8:30pm
(drop-in)
Thursday:
6pm–8pm
(acupuncture drop-in)
Alcohol workers
Counselling
Drugs workers
Medical services
Lesbian, gay, bisexual and transgender drug and alcohol project. Information and support on safer use. Complementary therapies, counselling, keyworking. Drop-in, phone or email.
Axe Street Project
Monday & Friday:
9:30am–5pm
Tuesday & Wednesday:
9:30am–9pm
Thursday:
9:30am–7pm
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop-in or phone.
Blackfriars Road CDAT Team
Monday:
2pm–4pm
(drop-in)
Alcohol workers
Drugs workers
Medical services
Mental health
Mental health
Needle exchange
Blue Cross Mobile Veterinary Clinic
London
Website: bit.ly/l5oDe
Monday:
10am–12am
(Bethnal Green Road)
Monday:
1:30pm–3:30pm
(Bethnal Green Road)
Wednesday:
10am–12am
(Hackney Town Hall car park)
Wednesday:
1:30pm–3:30pm
(Hackney Town Hall car park)
Thursday:
10am–12am
(Islington Town Hall)
Thursday:
1:30am–3:30pm
(Islington Town Hall)
Friday:
10am–12am
(Walthamstow Town Square)
Friday:
1:30pm–3:30pm
(Walthamstow Town Square)
Medical services
For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. On a first-come-first-served basis. Some cases may need to be referred to the Victoria hospital.
Brandon Centre
Monday:
9:30am–8pm
Tuesday & Thursday:
9:30am–6pm
Wednesday:
9:30am–7pm
Friday:
9:30am–5pm
Counselling
Medical services
Sexual health advice
Counselling, therapy, contraceptive advice and info for people aged 12-21. Phone 020 7267 1321 for a contraceptive appointment. Drop-in or phone.
Brent Alcohol Counselling Service
Monday–Thursday:
12am–7pm
(appointments)
Advocacy
Alcohol workers
Counselling
Medical services
One-to-one counselling for people with alcohol problems, and support for those close to them. Detox services.
Broadway Day Centre
Monday–Friday:
10am–1pm
(drop-in)
Monday–Friday:
2pm–4pm
(appointments)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support
Mission: To support, challenge and inspire on the journey from street to home.
Cardinal Hume Centre
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice
Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.
Central and NW London Substance Misuse Service
Monday–Friday:
9am–5pm
Counselling
Drugs workers
Medical services
City Roads Crisis Intervention
Counselling
Drugs workers
Medical services
Residential crisis intervention (safety, care and treatment for drug users in life threatening danger), primary healthcare and assessment, detox, one-to-one support, group work programme, complementary therapies, individual care plan and discharge planning. Residential crisis admissions can stay up to 21 days. Also planned inpatient detox (max 11-day stay). Telephone helpline (24/7) run by trained staff offering advice, support and info.
CLASH (Central London Action on Street Health)
Monday:
9am–1pm
(for women sex workers)
Monday–Friday:
9am–5pm
(office hours)
Friday:
10:30am–1pm
(for women sex workers)
Alcohol workers
Bathroom/showers
Drugs workers
Laundry
Medical services
Mental health
Needle exchange
Sexual health advice
Information, advice, counselling on drugs, HIV & other health issues for young homeless people, drug users, gay men and sex workers. Phone for emergency needle exchange and for times of LGBT sexual health clinics.
Community Drug Project Central Street Agency Services
Monday–Friday:
9:30am–1pm
(clinics and individual appointments)
Monday–Friday:
2pm–5pm
(drop-in)
Counselling
Drugs workers
Housing advice
Medical services
Needle exchange
Outreach workers links
For Lambeth, Southwark and Lewisham residents who are experiencing difficulties with illegal drug use, and support for their families and friends. Advice, information, support and care plans. Assessment and shared care offered with clients' GPs, needle exchange, referral to specialist providers. Well users clinic on Thursday afternoons with Hep B vaccinations, HIV and Hep C screening. Range of welfare services - housing advice, benefits. Two prescribing clinics, GP support services, antenatal service. Wheelchair accessible. French & German spoken.
Compass - The Point
Monday & Friday:
10:30am–1:30pm
(drop-in)
Monday & Friday:
2:15pm–4pm
(drop-in)
Tuesday–Thursday:
12am–1:30pm
(drop-in)
Tuesday–Thursday:
2:15pm–6pm
(drop-in)
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Free drop-in service for over 18s. Contraception & pregnancy testing, needle exchange, advice on drug-related harm reduction and blood borne viruses, safer sex advice, walk-in nurse service. HIV & Hep A, B, C tests. STD testing and treatment. HEP A & N vaccination. Dental and opticians service. JobCentre Plus benefits advisor, referrals for substitute prescribing/detox/rehab/day programmes. Advice and support for homeless service users, street and hostel based outreach services. Relapse prevention and crisis interventions and pharmacy needle exchange scheme. Drop-in or phone.
Congolese Community Council
Monday–Friday:
10am–5pm
Advocacy
Benefits advice
Education & training
Legal advice
Medical services
Mental health
Outreach workers
Advice, information and advocacy for Congolese and other French-speaking refugees and asylum seekers. French, Tshiluba, Lingala, Kikongo, Swahili and access to interpreters. Specialist services for older people. ESOL and IT courses.
Deptford Churches Centre
Monday, Tuesday, Thursday, Friday:
9am–3:30pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support
Drug and Alcohol Service for London
Tuesday & Thursday:
9:30am–8:30pm
(opening hours)
Monday & Friday:
9:30am–5pm
(opening hours)
Saturday:
10am–1pm
Wednesday:
9:30am–5:30pm
(opening hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Advice & info for people with alcohol- and drug-related problems in Newham, Redbridge & Tower Hamlets. Counselling and a domestic violence service. Phone for an appointment. Also Gujarati, Hindi, Punjabi, Sylheti, Tamil, Urdu and access to interpreters.
Equinox Spectrum Centre
Monday–Friday:
9:30am–7:30pm
Monday, Tuesday, Thursday, Friday:
9:30am–12am
(GP/nurse)
Wednesday:
1:30pm–3:30pm
(GP/nurse)
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Foot care
Housing advice
Laundry
Luggage storage
Medical services
Mental health
Tenancy support
Day centre for single homeless people. GP and nurse. Help for people with alcohol, drugs or mental health problems. Referrals to CPN. Visiting chiropodist. Counsellor by appointment. Laundry and shower facilities.
Foundation66 (King's Cross Community Alcohol Service)
Monday, Tuesday, Thursday, Friday:
10am–3pm
Wednesday:
10am–1pm
Wednesday:
5pm–7:30pm
Advocacy
Alcohol workers
Housing advice
Medical services
Tenancy support
Advice and support for people over 18 with alcohol problems. Referrals to detox. People must be alcohol-free when attending groups. Drop in or phone.
Foundation66 (Women Only Space)
Tuesday–Thursday:
9:30am–1:30pm
Wednesday:
5pm–7:30pm
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Support for women who are worried about their alcohol use. Drop-in for informal advice and support. Referral to women-only residential projects and detox services. Advocacy around domestic violence issues. Call in, phone or write to make an appointment.
Great Chapel Street Medical Centre
Monday, Tuesday, Thursday:
11am–12:30am
Monday–Friday:
2pm–4pm
Alcohol workers
Barber
Counselling
Dentist
Drugs workers
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Primary healthcare for homeless people.
Hackney 180 First Contact & Advice
Monday–Thursday:
8am–9:30am
(breakfast club)
Bathroom/showers
Benefits advice
Clothing
Education & training
Food
Housing advice
Internet access
Medical services
Haven (Camberwell - for Surrey & Kent)
Monday–Friday:
9am–5pm
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Haven (Paddington - for NW London)
Monday–Sunday:
Open 24 hours
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Haven (Whitechapel - for NE London)
Monday–Sunday:
Open 24 hours
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Health E1
Monday–Thursday:
9:15am–11:30am
Friday:
10:30am–12:30am
Monday, Wednesday, Friday:
2pm–5pm
(appointments only)
Drugs workers
Medical services
Mental health
Mental health
For homeless people in Tower Hamlets.
Kaleidoscope Project
Monday–Friday:
11:30am–2pm
Monday–Friday:
2:30pm–6:30pm
Saturday:
10am–3pm
Drugs workers
Medical services
Needle exchange
For drug users in the Kingston area, particularly heroin users. Medical team on site. Doctor's clinic Monday morning, Tuesday afternoon, Wednesday evening and all day Friday. Methadone prescriptions.
King's Cross Primary Care Centre (PCHP)
Tuesday:
2pm–4pm
Friday:
1:30am–4pm
Barber
Bathroom/showers
Clothing
Dentist
Foot care
Free food
Housing advice
Medical services
Mental health
Sexual health advice
Opposite the Thameslink station. For homeless people in King's Cross, Camden and Islington who don't have a GP.
Mainliners
Monday, Tuesday, Thursday:
12am–8pm
Wednesday & Friday:
4pm–8pm
Saturday:
12am–6pm
Drugs workers
Free food
Laundry
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
For Londoners (especially in Wandsworth, Lambeth, Southwark, Lewisham, Greenwich) affected by HIV and drug use. Drop-in day centre at Kennington. Wide variety of HIV, Hepatitis, social, welfare and health information services. Free complementary therapies, free meals, laundry, needle exchange, condoms. Outreach in Lambeth, Southwark and Lewisham area. Information services as above, needle exchange, condoms. Portuguese spoken. No disabled access.
New Horizon Youth Centre
Monday:
2pm–4pm
(alcohol support)
Monday–Friday:
10:30am–4pm
(10.30am-1pm advice)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in or phone.
Positive East
Monday–Friday:
10am–6pm
Benefits advice
Counselling
Medical services
Mental health
Sexual health advice
For HIV+ people in East London. Gay men's health trainers, counsellor and mentoring. Advice on welfare, asylum & immigration, housing etc. African specialist workers. Languages: Swahili, French, Lingala, Kinyarwanda, Kirundi, Luganda & Italian.
Praed Street Project
Monday–Thursday:
9:30am–5:30pm
Tuesday–Thursday:
2pm–4:30pm
(advice drop-in)
Thursday:
2pm–5pm
(walk-in clinic)
Friday:
9:30am–11:30am
Counselling
Drugs workers
Legal advice
Medical services
Sexual health advice
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment.
Project: London (Medecins du Monde)
Monday, Wednesday, Friday:
1pm–5pm
Advocacy
Medical services
Sexual health advice
Information, advice and practical assistance to help vulnerable people access NHS and other services. Some basic healthcare and advocacy for people who have problems accessing healthcare. Also operates from Providence Row and U-Turn.
Redbridge Night Shelter
Sunday–Thursday:
7:30am–8:45am
Friday & Saturday:
7:30pm–9:15am
Monday–Friday:
9:30am–5pm
(office hours)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Clothing
Drugs workers
Education & training
Food
Housing advice
Internet access
Leisure activities
Luggage storage
Medical services
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Sangam Centre
Monday:
12am–3:30pm
(social club for male senior citizens)
Tuesday:
12am–3:30pm
(social club for female senior citizens)
Monday–Friday:
9:30am–5:30pm
Saturday:
9am–1pm
Accommodation advice
Advocacy
Bedding available
Counselling
Housing advice
Legal advice
Medical services
Advice for the Asian and other local communities on housing, homelessness, benefits, employment, immigration and nationality, domestic violence. Legal advice sessions Saturdays. ESOL classes, IT training. Languages: Gujarati, Hindi, Urdu.
SMART
Monday:
10am–1pm
(appointments only)
Monday:
12am–3pm
(women's group)
Tuesday & Friday:
10am–2pm
(drop-in)
Monday:
2pm–5pm
(drop-in)
Wednesday:
10am–8pm
(appointments only, closed 1pm -2pm)
Wednesday:
3pm–5pm
(relapse prevention group)
Thursday:
2pm–5pm
(drop-in)
Advocacy
Counselling
Drugs workers
Medical services
Needle exchange
Outreach workers
Sexual health advice
For people with drug-related problems. Advice, information and support. Assessment, counselling, complementary therapies, referral to specialist providers and user groups.
Soho Rapid Access Clinic
Monday–Friday:
9am–5pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Services for people with mental health and substance misuse problems and learning disabilities living in central and north west London.
Spires Centre
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
St Giles Trust
Monday–Friday:
9:30am–12:30am
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Education & training
Housing advice
Laundry
Medical services
Mental health
Mental health
Tenancy support
Supports ex-offenders.
St Stephen's Church (The Manna)
Tuesday:
7pm–9pm
(drop-in)
Wednesday:
1pm–3pm
(drop-in - barber & footcare)
Friday:
10am–12am
(key worker session)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Food
Foot care
Free food
Laundry
Leisure activities
Leisure facilities
Medical services
Food, games, showers, clothing, laundry, and chiropody. Outreach workers from the Benefits Agency and a local drugs service. Support for users wanting to improve their health and well-being - substance misuse, welfare benefits, housing and mental health.
Stockwell Project
Monday, Wednesday, Thursday:
2pm–5pm
(drop-in)
Thursday:
10am–1pm
(drop-in)
Monday–Friday:
10am–5pm
(needle exchange)
Tuesday:
2pm–5pm
(women only)
Advocacy
Drugs workers
Medical services
Needle exchange
Outreach workers
Sexual health advice
Mainly for injecting drug users, and people with HIV and Hepatitis C (18+) in Lambeth, but there is no catchment area for needle exchange. Assessment, referral for treatment, medical and social referral, casework, needle exchange. Specialist workers available for women and black clients. Italian & Portuguese spoken. Wheelchair accessible.
TASHA Foundation
Monday–Sunday:
5pm–0am
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Out of hours helpline for people with mental health or drug use difficulties. Works with substance misuse, anti-depressants, stress, agoraphobia and depression.
The Barons Court Project
Monday–Friday:
2pm–5pm
(crop-in and cafe)
Friday:
12am–2pm
(women's group)
Tuesday & Friday:
2pm–5pm
(computer sessions)
Friday:
5pm–7:30pm
(Green Palm Club for isolated black people)
Wednesday:
7pm–9pm
(mental health support)
Saturday:
2pm–5pm
(mental health support)
Bathroom/showers
Benefits advice
Food
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services.
The Branches (was Waltham Forest Churches Winter Shelter)
Monday–Sunday:
9am–5pm
(breakfast 9am-10am; lunch 12pm-12.30pm)
Monday–Sunday:
8am–9am
(night shelter - 6pm-7.30pm)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Music classes
Regular visits from nurse practitioner. Resettlement support. Work with asylum seekers denied NASS support. Music, arts and crafts classes. Also night shelter.
The Connection at St Martin in the Fields
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
The Manna Centre
Monday–Sunday:
8:30am–1:30pm
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Foot care
Free food
Housing advice
Medical services
Mental health
Outreach workers links
Tenancy support
Open-access day centre meeting some of the most immediate needs of homeless and vulnerable people. Dedicated Eastern European worker.
The Margaret Centre (PCHP)
Monday, Wednesday, Friday:
10am–12:30am
Tuesday:
10am–12:30am
Tuesday:
4pm–6:30pm
Thursday:
2pm–4pm
Bathroom/showers
Benefits advice
Clothing
Dentist
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
The National Homeopathic Service
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers links
Promotes access to complementary medicines among disadvantaged groups such as homeless people, people with drug and alcohol issues, anxiety, depression and mental health needs. Can refer to other services. Ring for times.
The Passage
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
The Space KC (Earl's Court)
Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
The Space KC (Golborne Rd)
Monday:
2pm–5pm
(telephone advice)
Tuesday–Thursday:
2:30pm–5:30pm
(drop-in)
Thursday:
2:30pm–5:30pm
(Shiatsu appointments)
Friday:
2pm–5pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-25 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Free contraceptives. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
Turning Point (Druglink Hammersmith and Fulham)
Monday–Friday:
10am–5pm
(needle exchange, phone service)
Monday & Friday:
2pm–5pm
(drop-in)
Wednesday:
3pm–6pm
(drop-in)
Advocacy
Counselling
Drugs workers
Legal advice
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Crisis intervention, needle exchange, assessment and care planning, advice, information and support, 1:1 work, ear acupuncture. Crack service with structured day programme, crisis intervention and aftercare. Drug Interventions Programme working out of the local courts, police stations and probation offices, providing assessment, referrals, case management and ongoing support.
Vision Care
Monday & Thursday:
2am–7:30pm
(at Crisis Skylight)
Wednesday:
9am–2pm
(at The Passage)
Medical services
Free sight tests and spectacles.
WDP - Westminster Drug Project
Monday–Friday:
1pm–5pm
(open access)
Advocacy
Counselling
Drugs workers
Housing advice
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Webber Street (London City Mission)
Monday–Saturday:
9am–12am
Accommodation advice
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Free food
Leisure activities
Medical services
Mental health
Outreach workers links
Provides 70 gallons of tea and 500 meals each week!
West London Centre for Counselling
Monday–Thursday:
9am–9pm
Friday:
9am–5pm
Drugs workers
Medical services
Mental health
Sexual health advice
Counselling for people who have experienced addiction or are are going through emotional problems. Runs a self-referral service for people affected by AIDS or HIV.
West London Day Centre
Monday–Friday:
8:45am–10am
(rough sleepers' drop-in)
Monday–Friday:
10am–11:30am
(drop-in - hostel residents join)
Monday–:
11:45am–12:45am
(advice - appointments only)
Monday & Thursday:
1:30pm–3:30pm
(drop-in for those with tenancies)
Art classes
Bathroom/showers
Benefits advice
Clothing
Counselling
Food
Internet access
Laundry
Luggage storage
Medical services
Outreach workers links
Safe keeping
Tenancy support
Whitechapel Mission
Monday–Sunday:
6am–11am
(cooked breakfast 8am-10am)
Monday–Sunday:
6am–11am
Saturday:
12am–2:30pm
(women only)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Housing advice
Internet access
Medical services
Outreach workers links
Safe keeping
Tenancy support
Welcoming centre open 365 days a year.
Clarendon Shelter
Accommodation advice
Counselling
Housing advice
Medical services
Mental health
Emergency accommodation for single homeless women and women with children (boys up to 14), with support needs.
Foyle Valley House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support
For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.
Hosford House
Accommodation advice
Careers advice
Counselling
Education & training
Housing advice
Medical services
Mental health
Part of East Belfast Mission, which has developed a range of services to meet the needs of children, young people, people who are homeless and/or unemployed, the elderly and families.
Regina Coeli House
028 9061 2473
Address is confidential
Northern Ireland
Monday–Sunday:
11am–10:30pm
(ring to check vacancies)
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Drugs workers
Housing advice
Medical services
Mental health
For single homeless women. Phone to check vacancies.
Addaction Birmingham
Monday, Wednesday, Thursday:
10am–6pm
Tuesday & Friday:
10am–8pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.
Ashram Housing Association Reducing Domestic Violence Project
0121 764 3817
2nd Floor, Fairgate House
205 Kings Road
Tyseley
Birmingham
West Midlands
Website: bit.ly/bvp4dq
Monday–Friday:
9am–5pm
(phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Tenancy support
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.
Coventry Jesus Centre - The Bridge Drop-In
Monday:
10am–1pm
(reception)
Tuesday–Friday:
9am–4pm
Sunday:
9am–10:30am
Saturday:
9am–12am
Wednesday:
8pm–10pm
(evening groups)
Saturday:
9am–1pm
(drop-in)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Clothing
Debt advice
Education & training
Food
Foot care
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Luggage storage
Medical services
Music classes
Outreach workers
Safe keeping
Tenancy support
Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.
Irish Welfare and Information Centre (Older Irish Adults Project)
Monday–Friday:
11am–3pm
Accommodation advice
Alcohol workers
Bathroom/showers
Clothing
Food
Housing advice
Medical services
Mental health
Outreach workers
Tenancy support
Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.
SAFE Project
Monday:
12:45am–1:45pm
(sexual health clinic, appointments only - 0121 440 0034)
Monday:
1:15pm–3:30pm
(walk-in sexual health clinic)
Wednesday:
12am–4pm
(drop-in clinic - enquiries 0121 440 6655)
Thursday:
11am–1:30pm
(Methadone clinic - enquiries 0121 446 5381)
Advocacy
Benefits advice
Careers advice
Counselling
Drugs workers
Medical services
Outreach workers
Outreach workers links
Sexual health advice
Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.
Salvation Army (Lincoln Street Centre)
Monday–Sunday:
7am–9pm
Advocacy
Alcohol workers
Careers advice
Education & training
Internet access
Leisure activities
Leisure facilities
Medical services
Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.
SIFA Fireside
Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
Saturday & Sunday:
10:30am–11:30am
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.
St Anne's Hostel
Monday–Sunday:
Open 24 hours
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Medical services
Outreach workers links
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.
The Glebe Centre
Monday, Wednesday, Friday, Saturday:
9:30am–4:30pm
Tuesday & Thursday:
9:30am–7pm
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Leisure activities
Medical services
Mental health
For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.
The Health Exchange
Monday & Friday:
2:30pm–4:30pm
Tuesday, Wednesday, Thursday:
1pm–4pm
Wednesday & Thursday:
9am–11am
Medical services
Medical practice for homeless people in Birmingham.
The What? Centre
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice
Advice and information services and therapeutic counselling for young people (13-25) in Dudley.
Vision Care
Monday:
10am–5pm
(except bank holidays)
Medical services
Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.
Barnabus
Bathroom/showers
Bedding available
Clothing
Education & training
Food
Laundry
Leisure activities
Medical services
Outreach workers
Sexual health advice
Day centre, with afternoon social and education activities and evening street outreach to homeless men and women and to sex workers.
Brook Centres - Young People's Information Service
Monday–Friday:
9am–5pm
Legal advice
Medical services
Sexual health advice
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections.
Hep C Information Line
Monday–Sunday:
7am–11pm
(phoneline - text phone 0800 0850859)
Medical services
Outreach workers
Outreach workers links
Sexual health advice
New therapies can now cure about half those diagnosed. Leaflets in Urdu, Bengali, Arabic, Punjabi etc.
IMCA (Independent Mental Capacity Advocate)
Monday–Friday:
9am–5pm
(calls will be taken by the duty advocate.)
Accommodation advice
Advocacy
Counselling
Housing advice
Medical services
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch.
Lifeline
101-103 Oldham St
Manchester M4 1LA
Nationwide
Website: bit.ly/12jTU7
Monday–Friday:
9:30am–5pm
(some local variations and weekend working)
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice
Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.
Marie Stopes International
Counselling
Medical services
Sexual health advice
Very informative website and helpline for emergency contraception - call 0845 300 8090 to find the nearest centre.
Rape Crisis (England & Wales)
c/o WRSAC
PO Box 39
Bodmin
Cornwall PL31 1XF
Nationwide
Website: bit.ly/yTGhB
Advocacy
Counselling
Medical services
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
YMCA
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Medical services
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Animals/pets
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Benefits agency
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
BME/refugee
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Counselling services
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
