Services
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Advice services
Wolverhampton Asylum Seeker Refugee Services (WARS)
Tuesday:
2pm–4:30pm
(women-only advice surgery)
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday, Thursday, Friday:
2pm–4:30pm
(appointments only)
Accommodation advice
Benefits advice
Careers advice
Education & training
Free food
Housing advice
Helps asylum seekers and refugees in the areas of housing, education, employment, benefits and family reunion. Volunteering project gives asylum seekers and refuges a chance to improve their employment prospects by gaining valuable experience.
999 Club (New Cross)
Monday–Friday:
10am–5pm
Advocacy
Education & training
Free food
Laundry
Leisure activities
Ace of Clubs
Monday–Friday:
12am–5pm
Saturday–Sunday:
12am–2pm
Bathroom/showers
Dentist
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Outreach workers
Pavement stockists
For people aged 16+. Free professional advice and emotional support, meals, laundry and shower facilities, healthcare and leisure activities.
Ackee Housing Project
Monday–Friday:
10am–4:30pm
Accommodation advice
Careers advice
Education & training
For single homeless black women (17-25) with low support needs and a local connection to Haringey. Please phone first.
Acton Homeless Concern
Alcohol workers
Barber
Benefits advice
Clothing
Counselling
Dentist
Drugs workers
Education & training
Food
Foot care
Call for the times of their wide range of services.
Al-Hasaniya Moroccan Women's Centre
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Advice and assistance for Moroccan and Arabic-speaking women and their families on: benefits, housing, homelessness, domestic violence, health, and mental health. English and Arabic classes.
Alone in London
Monday–Friday:
9am–1pm
Monday–Friday:
2am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Internet access
For people aged 16-25 who are homeless or about to become homeless. Bring ID and proof of income if you can.
Anchor House
Tuesday & Wednesday:
9:30am–4:30pm
(CSCS/English/Maths)
Monday–Friday:
9:30am–4:30pm
(e-learning)
Monday–Thursday:
10am–12am
(ESOL)
Monday:
3pm–5pm
(nurse)
Tuesday:
9:30am–12am
(Job Centre)
Tuesday:
10am–1pm
(job club)
Accommodation advice
Alcohol workers
Art classes
Careers advice
Drugs workers
Education & training
Internet access
Medical services
Mental health
Music classes
Anchor House is a educational life-skills centre, with beds for 120 homeless people. It aims to help residents develop aspirations, confidence and self-esteem to enable them to move towards leading independent, self-fulfilling lives. Their services - far too many to list! - include regular Alcoholics Anonymous and Cocaine Anonymous meetings, sport and games sessions, art and singing.
Barnardo's (Families in Temporary Accommodation Project)
Monday–Thursday:
9am–1pm
(phone for details)
Friday:
2pm–5pm
(phone for details)
Monday–Thursday:
3pm–5pm
(phone for details)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Advice and information service for families in temporary accommodation, including refugees and asylum seekers, who have multiple problems. Surgeries in local centres (currently Brixton, Tower Hamlets and Westminster - ring or email for details) provide casework on housing, health, education and immigration appeals. Activities for children and family support groups.
Bikeworks
Education & training
Train as a bike mechanic - excellent organisation. See the article in issue 40.
Brixton Advice Centre
Monday–Thursday:
10am–12:15am
(welfare/benefits)
Tuesday:
10am–12:15am
(housing)
Thursday:
5:30pm–6:30pm
(housing)
Wednesday:
10am–12:15am
(debt)
Tuesday:
10am–12:15am
(employment)
Thursday:
5:30pm–6:30pm
(employment)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Legal advice
Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.
Broadway Day Centre
Monday–Friday:
10am–1pm
(drop-in)
Monday–Friday:
2pm–4pm
(appointments)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support
Mission: To support, challenge and inspire on the journey from street to home.
Cardboard Citizens
Monday–Friday:
10am–6pm
Advocacy
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Music classes
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants.
Cardinal Hume Centre
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice
Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.
CASA
Monday–Friday:
10am–5:30pm
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Sexual health advice
Alcohol and drug assessment, counselling and group work. Specialist parent, LGBT and older people's services, supported move-on housing, and much more. For people in Camden and Islington.
Church Army Women's Day Centre (Marylebone Project)
Monday–Thursday:
9:30am–12am
(rough sleepers' drop-in, advice and classes)
Monday–Thursday:
12:30am–3:30pm
(general drop-in, classes & activities)
Art classes
Bathroom/showers
Benefits advice
Clothing
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Tenancy support
Women-only day centre.
Clean Break
Alcohol workers
Drugs workers
Education & training
Leisure activities
Mental health
Music classes
Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space (in development) will be a space for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.
Congolese Community Council
Monday–Friday:
10am–5pm
Advocacy
Benefits advice
Education & training
Legal advice
Medical services
Mental health
Outreach workers
Advice, information and advocacy for Congolese and other French-speaking refugees and asylum seekers. French, Tshiluba, Lingala, Kikongo, Swahili and access to interpreters. Specialist services for older people. ESOL and IT courses.
Creative and Supportive Trust
Monday–Friday:
10am–5pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Internet access
Leisure activities
Leisure facilities
Mental health
For women coming out of prison, rehab or mental health units; with bail and CPOs; or at risk of offending due to substance misuse or mental health issues. Wide range of literacy, numeracy, computing and creative classes.
Cricklewood Homeless Concern
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Education & training
Housing advice
Internet access
Leisure activities
Leisure facilities
Outreach workers
Helps the homeless by housing and reintegrating them into society through training. They run the Brent Q awards services to homelesss people, with nominations coming from homeless people.
Crisis Christmas
23 December to 30 December
Wednesday–Wednesday:
Open 24 hours
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Clothing
Dentist
Education & training
Free food
Internet access
Leisure activities
Outreach workers links
Pavement stockists
Priority is given for rough sleepers; those with proven dependencies and vulnerable women. Details available in December.
Crisis Skylight
Monday–Friday:
2pm–8pm
Saturday–Sunday:
11am–5pm
Art classes
Careers advice
Education & training
Internet access
Music classes
Pavement stockists
Workshop programme from the website.
Croydon Resource Centre
Monday–Friday:
10am–3pm
Accommodation advice
Benefits advice
Careers advice
Clothing
Education & training
Food
Internet access
Leisure activities
Deptford Churches Centre
Monday, Tuesday, Thursday, Friday:
9am–3:30pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support
Divine Rescue
Monday:
10am–6:30pm
Tuesday–Friday:
10am–5pm
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Education & training
Food
Free food
Housing advice
Music classes
Outreach workers
Work with homeless people and substance abusive victims. In addition to services listed, help with hospital visits and bereavement, and support with detox. Their mission is to touch and change lives one at a time. Helpline: 0203 4891765
East European Advice Centre/Biuro Porad dla obywateli z panstw Europy Wschodniej
Thursday–Tuesday:
10am–12am
Thursday–Tuesday:
2pm–3pm
Benefits advice
Education & training
Housing advice
Ring for an appointment.
Emmaus Greenwich
Monday–Friday:
9am–5pm
Careers advice
Education & training
Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.
Emmaus South Lambeth Community
Advocacy
Careers advice
Education & training
Accommodation for people aged 20-55 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Lambeth.
Eritrean Community in the UK
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Outreach workers links
Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.
Gay Men’s Shared Housing Project
0208 920 4444
Metropolitan Support Trust
Bishops Park House
25-29 Fulham High Street
London SW6 3JH
Website: bit.ly/bqs4Uu
Advocacy
Alcohol workers
Counselling
Drugs workers
Education & training
Mental health
Sexual health advice
Medium-term accommodation-based support to gay men aged 18-65 who have been the victims of domestic or homophobic abuse/ violence. Confidence building, mental health, substance use and harm minimisation, boundaries, education and employment, sexual health awareness, relationship skills and personal safety.
Hackney 180 First Contact & Advice
Monday–Thursday:
8am–9:30am
(breakfast club)
Bathroom/showers
Benefits advice
Clothing
Education & training
Food
Housing advice
Internet access
Medical services
Hanbury Community Project (Spitalfields Crypt Trust)
Art classes
Benefits advice
Counselling
Education & training
Internet access
Hare Krishna Food for All
Monday–Saturday:
12am–1pm
(Caversham Road)
Monday–Saturday:
1pm–1:45pm
(Arlington Road/Inverness Street)
Monday–Saturday:
2pm–2:30pm
(York Way)
Monday–Friday:
12:45am–1:45pm
(LSE and SOAS)
Monday–Friday:
10am–4pm
(computer centre etc)
Education & training
Free food
Internet access
Leisure activities
Music classes
Computer training centre, yoga and music. Hare Krishna makes delicious food with pure vegetarian ingredients (grains, dairy produce, vegetables and fruit, but no meat, fish or eggs).
Holy Cross Centre
Monday:
2pm–5pm
Tuesday & Wednesday:
6am–9pm
Thursday:
5pm–8pm
(Italian speakers' session)
Friday:
12am–3pm
(refugee and asylum seekers' session)
Accommodation advice
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Mental health
Tenancy support
A huge range of services, and they work in partnership with the City Lit and Westminster Kingsway Adult Education Colleges to provide vocational and therapeutic courses.
Home Base
Monday–Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Careers advice
Counselling
Drugs workers
Education & training
Mental health
Outreach workers links
Accommodation for ex-service men and women aged 18-55 who are homeless or potentially homeless. Also a highly successful psychological treatment programme for traumatised ex-military personnel. Training and employment opportunities, and help with addictions, through partner organisations. Require proof of military service. Phone, call in or write.
Homeless Resource Centre
Tuesday–Friday:
9:30am–4:30pm
(closed 1-2pm)
Accommodation advice
Advocacy
Careers advice
Clothing
Counselling
Debt advice
Education & training
Free food
Laundry
Leisure activities
Outreach workers links
Friendly centre with practical advice and emotional support for homeless people aged 16-70.
JobCentrePlus
Monday–Friday:
9am–5pm
Benefits advice
Careers advice
Education & training
Pavement stockists
Combined job search and benefits service. Personal advisers assist with jobsearch activities and benefits claims. Serves SE11, SE5 and SE17.
Kalaayan
0207 243 2942
St Francis of Assisi Community Centre
13 Hippodrome Place
London London W11
Website: bit.ly/aeKdl
Monday–Friday:
9am–5pm
Advocacy
Education & training
Legal advice
Justice for migrant workers and a range of services - English classes, immigration and legal advice etc. Make an appointment if you need advice.
Kid's Company
Advocacy
Careers advice
Counselling
Education & training
Leisure activities
Leisure facilities
Mental health
Mental health
Wonderful self-referral charity which provides practical and emotional support to 'lone children' through a drop-in centre and an educational centre. Phone for details.
Kiran - Asian Women's Aid
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.
Local 33 Church Triumphant
Monday, Tuesday, Wednesday, Friday:
11am–4pm
Drugs workers
Education & training
Accommodation for single homeless people 18-65, including ex-offenders, with no additional support needs, who are prepared to engage in training, and people with drug problems who are prepared to attend a rehab centre. Phone, call in or write.
London Irish Centre
Alcohol workers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Housing advice
Music classes
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
London Jesus Centre
Monday–Friday:
10:30am–12:30am
(advice)
Monday–Friday:
10am–4:30pm
(centre open)
Monday–Wednesday:
9pm–9:30pm
(2nd week of month, Natl Portrait Gallery)
Art classes
Bathroom/showers
Clothing
Education & training
Food
Internet access
Laundry
Leisure activities
Safe keeping
Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes.
LORECA (London Refugee Economic Action)
020 7593 8000
London Development Agency
Palestra
197 Blackfriars Road
London SE1 8AA
Website: tinyurl.com/qza8k6
Careers advice
Education & training
Aims to support London's refugees and asylum seekers to become economically active and fully use their skills. Excellent directory of employment, training and business support.
New Hanbury Project (Spitalfields Crypt Trust)
Art classes
Education & training
Leisure activities
Music classes
Courses in personal development, life skills, woodwork, DIY, art, IT, guitar, Spanish, cooking. Please phone for times. There is no drop-in.
New Horizon Youth Centre
Monday:
2pm–4pm
(alcohol support)
Monday–Friday:
10:30am–4pm
(10.30am-1pm advice)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in or phone.
Nightwatch
PO Box 9576
London SE23 3ZH
Website: bit.ly/ahoULR
Monday–Sunday:
9:30pm–10pm
(Queen's Gardens, Croydon)
Clothing
Education & training
Free food
Sandwiches, hot drinks and clothes. Running a pilot project to help former homeless people to take up further education and vocational training.
No 10 - Care Advice Service
Wednesday:
6:30pm–8pm
(drop-in - 18+)
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Olallo Project
Monday–Sunday:
Open 24 hours
Careers advice
Education & training
Pavement stockists
A 6-8 week employment project for A10 nationals who are verified rough sleepers and who are able and motivated to work with support.
OSW (London Bridge)
Careers advice
Education & training
Internet access
Tackles homelessness by supporting individuals to access education, training, volunteering and employment.
Providence Row
Monday–Friday:
9:30am–12am
(8.30am for verified rough sleepers)
Monday–Friday:
1:30am–3pm
(appointments & activities)
Art classes
Bathroom/showers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Luggage storage
Mental health
Mental health
Needle exchange
Outreach workers links
Safe keeping
Sexual health advice
Quaker Mobile Library
Monday:
10:45am–11am
(Every second Mon at either Webber Street or Deptford Churches Centre)
Monday:
11:30am–12am
(Every second Monday at the Manna Centre)
Tuesday:
7pm–7:30pm
(Holy Cross Centre, Cromer Street)
Saturday:
9:45am–10:30am
(The Connection at St Martins)
Sunday:
11am–11:30am
(The Passage)
Education & training
Leisure facilities
Webber Street and Deptford Churches Centre receive one visit per month; the Manna Centre one visit each fortnight; and Holy Cross Centre, The Connection and The Passage one per week.
Redbridge Night Shelter
Sunday–Thursday:
7:30am–8:45am
Friday & Saturday:
7:30pm–9:15am
Monday–Friday:
9:30am–5pm
(office hours)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Clothing
Drugs workers
Education & training
Food
Housing advice
Internet access
Leisure activities
Luggage storage
Medical services
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
Salvation Army (Booth House)
Accommodation advice
Bathroom/showers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure facilities
Pavement stockists
Men only. Dogs allowed occasionally. Self-referrals accepted for one night only. Phone to check vacancies and discuss potential referral.
Salvation Army (Edward Alsop Court)
Accommodation advice
Bathroom/showers
Careers advice
Education & training
Internet access
Laundry
Leisure activities
Leisure facilities
Outreach workers links
One night only for self-referral. Phone at 9am to check vacancies. Otherwise, agency referrals, including referrals straight from prison.
ScotsCare & New Borderline
Monday, Tuesday, Wednesday, Friday:
9am–12am
(appointments)
Monday–Friday:
2pm–4:30pm
(drop-in)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Outreach workers links
Tenancy support
Scotscare and Borderline merged to provide stronger services for homeless and vulnerably-housed Scots in London by helping them to establish a secure tenancy and lead a healthy, independent life. Their services include information, advice and advocacy, provision of birth certificates for identification purposes, travel warrants and housing advice, including some accommodation.
Shoreditch Community Project
Monday & Wednesday:
9:30am–12:30am
Tuesday:
2pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Outreach workers links
Offer high-quality support, rehabilitation and training to people facing homelessness, alcohol, drugs, poverty or social isolation.
SHP
Monday–Sunday:
9am–5pm
(referral helpline - 020 7520 8660)
Accommodation advice
Advocacy
Art classes
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Outreach workers
Safe keeping
Sexual health advice
Tenancy support
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.
Sir Oswald Stoll Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support
Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.
Southwark Day Centre for Asylum Seekers
Tuesday:
12:30am–5pm
Wednesday:
12:30am–5pm
(Peckham Settlement)
Thursday:
12:30am–5pm
(Crossway)
Accommodation advice
Careers advice
Clothing
Education & training
Free food
Housing advice
Leisure activities
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. English classes. Foreign newspapers. Also at Crossway Church and Peckham Settlement. Drop in, phone, email or write.
Spires Centre
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
St Christopher's Fellowship (for runaway children)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Internet access
Legal advice
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
St Giles Trust
Monday–Friday:
9:30am–12:30am
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Education & training
Housing advice
Laundry
Medical services
Mental health
Mental health
Tenancy support
Supports ex-offenders.
St Mary Magdalene Centre for Refugees & Asylum Seekers
Advocacy
Clothing
Education & training
Food
Internet access
Legal advice
Leisure activities
Holistic centre offering practical help for refugees (understanding letters, making appointments) as well as education (English and IT), and leisure activities (art classes).
St Mungo's (Bridge Resource Centre)
Tuesday–Friday:
10am–1pm
(drop-in)
Careers advice
Education & training
Internet access
Drop-in sessions, classes and other courses.
St Mungo's (Putting Down Roots)
Thursday:
9:30am–3:30pm
(St John’s Churchyard)
Monday:
9:30am–3:30pm
(sessions at Great Guildford St Hostel, Mint Street Park & Grange Rd)
Tuesday:
9:30am–3:30pm
(sessions at Waterloo Millennium Green & Emma Cons Garden)
Wednesday:
10am–3:30pm
(Cedars Road Hostel)
Education & training
Leisure activities
Gardening project, working in parks and green spaces throughout London. Call 020 7633 9655 and ask for Putting Down Roots.
St Mungo's (Wood Workshop)
020 7289 5127
The Wood Workshop
Westway Business Centre
15 Torquay Street
London W2 5EJ
Website: bit.ly/12Eq57
Education & training
Furniture and crafts workshop for homeless men and women. Expert supervision and tuition in a friendly, supportive working environment.
The 240 Project
Monday–Wednesday:
11am–4pm
Advocacy
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Education & training
Free food
Music classes
Community and activity centre that works with vulnerable and excluded people. Phone or drop in for more info about the range of classes and help available.
The Big Issue
Advocacy
Careers advice
Education & training
Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com.
The Branches (was Waltham Forest Churches Winter Shelter)
Monday–Sunday:
9am–5pm
(breakfast 9am-10am; lunch 12pm-12.30pm)
Monday–Sunday:
8am–9am
(night shelter - 6pm-7.30pm)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Music classes
Regular visits from nurse practitioner. Resettlement support. Work with asylum seekers denied NASS support. Music, arts and crafts classes. Also night shelter.
The Connection at St Martin in the Fields
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
The New Hanbury Project
Counselling
Education & training
Music classes
A personal development and training centre for people who are in recovery or have had problems with homelessness. Abstinence-based, and can only accept those who are in some form of accommodation.
The Passage
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
The Upper Room (St Saviour's)
Tuesday–Thursday:
5:30pm–6:45pm
(free food)
Monday & Friday:
1pm–6pm
(migrant worker job club)
Saturday & Sunday:
12:30am–1:45pm
(free lunch)
Art classes
Careers advice
Clothing
Counselling
Education & training
Free food
Internet access
Outreach workers links
Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, Romanian, Russian and Latvian.
Treatment Referral Information Programme (TRIP)
Monday–Friday:
9:30am–5:30pm
(office hours)
Monday, Tuesday, Thursday:
8:30am–10pm
(opening hours)
Wednesday:
8:30am–9pm
(opening hours)
Friday:
8:30am–8pm
(opening hours)
Saturday:
10am–5pm
(opening hours)
Advocacy
Alcohol workers
Drugs workers
Education & training
Legal advice
For young people who need help and advice about drug and alcohol use, or employment and training. Also advocacy, and help if you've been arrested. Helpline: 0800 652 9575.
Trinity Homeless Projects
Monday–Friday:
8:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Works to transform the lives of people suffering the effects of homelessness and exclusion in the London Boroughs of Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Trinity Homeless Projects (Norwood Gardens)
Monday–Friday:
8:30am–5pm
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Legal advice
Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.
Turnaround Resources E1
Monday–Friday:
2:30pm–7pm
(general usage)
Monday–Friday:
9am–1:30pm
(constructive work)
Careers advice
Education & training
Internet access
Provides computer use and Internet access to anyone who homeless, living in a hostel or supported housing, on benefits, a refugee or socially marginalized.
UNDUGU/African Swahiliphone Refugee Project (ASREP)
Monday–Friday:
10am–5pm
Advocacy
Counselling
Education & training
Legal advice
Leisure activities
Advice, counselling, information and support for asylum seekers and refugees from the Democratic Republic of Congo, Rwanda and Burundi. Languages: French, Lingala, Swahili.
UR4JOBS
Monday & Friday:
5:30pm–6:45pm
Hot supper
Monday & Tuesday:
12am–5pm
UR4JOBS
Wednesday:
10am–5pm
Polish language counselling service
Careers advice
Education & training
Help in finding work and education. Ring for appointment: 07967 312207 (English); 07772 565815 (Romanian); 07772 473554 (Polish).
WDP - Wandsworth Drug Project
Monday–Friday:
1pm–5pm
Saturday:
1pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
WDP aims to reduce the social exclusion of drug users and minimise the harm that they may cause to themselves and the wider community.
Belfast and Lisburn Women's Aid
Monday–Sunday:
9am–5:30pm
Accommodation advice
Benefits advice
Counselling
Education & training
Housing advice
Legal advice
Mental health
Tenancy support
For women and children experiencing domestic violence. Helpline: 0800 917 1414
Council for the Homeless Northern Ireland (CHNI - central office)
02890 246 440
4th Floor
Andras House
60 Great Victoria Street
Belfast BT2 7BB
Northern Ireland
Website: bit.ly/TIcso
Education & training
Represents organisations working with homeless people throughout Northern Ireland. Training, information, research and collective representation.
Council for the Homeless Northern Ireland (CHNI - NW office)
Education & training
Represents organisations working with homeless people throughout Northern Ireland. Provides training, information, research and collective representation.
Edward Street Hostel
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Tenancy support
Shelter, accommodation, care, support, training and a positive future for homeless and other socially-excluded and marginalised groups.
Foyle Valley House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support
For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.
Hosford House
Accommodation advice
Careers advice
Counselling
Education & training
Housing advice
Medical services
Mental health
Part of East Belfast Mission, which has developed a range of services to meet the needs of children, young people, people who are homeless and/or unemployed, the elderly and families.
Linen Court
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Provides shelter, accommodation, care, support, training and a positive future for homeless and other socially excluded and marginalised groups.
Lurgan Foyer (Mount Zion House)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Leisure facilities
Tenancy support
For young people (16-25) with high support needs. Training, education and support are tailored to the needs of the residents.
Methodist City Mission
Monday–Friday:
9am–0am
(office hours)
Accommodation advice
Alcohol workers
Drugs workers
Education & training
Housing advice
Tenancy support
Hostel for single, homeless men.
Newry, Mourne, S Down and S Armagh Women's Aid
Advocacy
Counselling
Education & training
Internet access
Legal advice
Mental health
For women and their children (boys up to 16) experiencing domestic violence.
North & West Housing (Strand Foyer)
Monday–Friday:
8am–8pm
(phone or call in)
Accommodation advice
Advocacy
Careers advice
Education & training
Free food
Housing advice
Leisure activities
Leisure facilities
For people aged 16-25 in housing need who are prepared to commit themselves to training and employment.
Simon Community (Coleraine)
Accommodation advice
Benefits advice
Education & training
Leisure activities
For single homeless people with support needs.
Simon Community (Flush Park)
Accommodation advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Single homeless people aged 17-65.
Simon Community (Newry)
Accommodation advice
Advocacy
Counselling
Drugs workers
Education & training
Housing advice
Mental health
For single homeless people.
Sydenham House
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Education & training
Housing advice
Internet access
Laundry
Legal advice
Outreach workers links
Sexual health advice
Emergency short-term accommodation for women and their children (boys up to 16) escaping violence and/or abuse. Phone first.
The House in the Wells
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
For single homeless men (25+) with support needs mainly around alcohol.
The Wallich
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Clothing
Counselling
Debt advice
Drugs workers
Education & training
Food
Foot care
Free food
Housing advice
Laundry
Mental health
Needle exchange
Outreach workers links
The Wallich is dedicated to helping the most excluded people in our society. They work with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.
Anawim
Monday–Friday:
10am–4pm
(out of hours: 07976 188 220)
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Sexual health advice
Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.
Ashram Housing Association Reducing Domestic Violence Project
0121 764 3817
2nd Floor, Fairgate House
205 Kings Road
Tyseley
Birmingham
West Midlands
Website: bit.ly/bvp4dq
Monday–Friday:
9am–5pm
(phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Tenancy support
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.
Base 25
Monday–Thursday:
12am–6pm
Friday:
12am–5pm
Saturday:
1pm–3pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Education & training
Housing advice
Leisure activities
Outreach workers links
Sexual health advice
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023
Centrepoint Streets Project
Advocacy
Careers advice
Education & training
Housing advice
Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.
Chace Centre
Monday–Friday:
9am–12am
Monday–Thursday:
2pm–5pm
Friday:
1pm–4:30pm
Careers advice
Education & training
Leisure activities
Leisure facilities
Outreach workers links
For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.
CHADD - On Route Project
Monday–Friday:
9am–10pm
(phone or call in for an application form)
Saturday & Sunday:
7pm–10pm
(phone or call in for an application form)
Accommodation advice
Advocacy
Education & training
Housing advice
Outreach workers links
Accommodation for men aged 16-27, including ex-offenders or those at risk.
CHADD Outreach Support Service
Monday–Friday:
9am–5pm
Benefits advice
Debt advice
Education & training
Outreach workers links
Tenancy support
Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.
Coventry and Warwickshire YMCA - Daimler Green
024 7659 7009
Endeavour Court
20 Chelmarsh
Daimler Green
Coventry
West Midlands CV6 3LB
Website: bit.ly/cloEcA
Monday–Sunday:
Open 24 hours
(call for appointment)
Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Tenancy support
Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.
Coventry Foyer
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Outreach workers links
For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.
Coventry Jesus Centre - The Bridge Drop-In
Monday:
10am–1pm
(reception)
Tuesday–Friday:
9am–4pm
Sunday:
9am–10:30am
Saturday:
9am–12am
Wednesday:
8pm–10pm
(evening groups)
Saturday:
9am–1pm
(drop-in)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Clothing
Debt advice
Education & training
Food
Foot care
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Luggage storage
Medical services
Music classes
Outreach workers
Safe keeping
Tenancy support
Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.
Coventry Refugee Centre
Monday–Thursday:
9am–5pm
Wednesday & Friday:
1pm–5pm
(Asylum Team appointments)
Friday:
9am–4pm
Accommodation advice
Art classes
Counselling
Education & training
Housing advice
Leisure activities
Tenancy support
Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.
ENTA
Monday–Thursday:
8:30am–4:30pm
Friday:
8:30am–1:30pm
Careers advice
Education & training
Internet access
Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.
Jericho Foundation
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Internet access
Leisure activities
Outreach workers
Outreach workers links
Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.
Midland Heart (Rolfe House Foyer)
Monday–Friday:
8am–7pm
(phone for appointment)
Accommodation advice
Careers advice
Education & training
Housing advice
Internet access
For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.
Norman Imlah Day Cente
0121 685 6346
2nd Floor, The Matthews Centre
Duddeston Manor Road
Duddeston
Birmingham
West Midlands B7 4LZ
Website: bit.ly/bUch4a
Monday–Thursday:
9am–5pm
Friday:
9am–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Education & training
Leisure activities
Mental health
Sexual health advice
For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.
P3 - Dickens Lodge
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Drugs workers
Education & training
Housing advice
Mental health
Tenancy support
Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.
P3 - Thornley Street
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers links
Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.
Salvation Army (Homeless Action Project, Leamington)
Monday, Tuesday, Wednesday, Friday:
9:30am–12am
Thursday:
9:30am–12:30am
Saturday:
9:30am–11:30am
Accommodation advice
Bathroom/showers
Benefits advice
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Outreach workers links
Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.
Salvation Army (Lincoln Street Centre)
Monday–Sunday:
7am–9pm
Advocacy
Alcohol workers
Careers advice
Education & training
Internet access
Leisure activities
Leisure facilities
Medical services
Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.
SIFA Fireside
Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
Saturday & Sunday:
10:30am–11:30am
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.
St Anne's Hostel
Monday–Sunday:
Open 24 hours
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Medical services
Outreach workers links
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.
St Basil's Link
Monday–Thursday:
9am–5pm
(housing and advice service)
Friday:
9am–1pm
(housing and advice service)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Outreach workers links
For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).
St George's House Drop-in
Friday:
2:15pm–3pm
Monday–Thursday:
2:15pm–4:30pm
Monday–Friday:
9:30am–1:30pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.
Stonham (Gilson Way Hostel)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Outreach workers
Tenancy support
For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.
Stonham (St George's House)
Monday–Sunday:
8am–10pm
Accommodation advice
Advocacy
Education & training
Housing advice
Outreach workers links
Tenancy support
Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.
The Big Issue (West Midlands)
Careers advice
Education & training
Employment and training.
The What? Centre
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice
Advice and information services and therapeutic counselling for young people (13-25) in Dudley.
Valley House
024 7626 6270 or 6290
Navigation Centre
55-57 Bell Green Road
Courthouse Green
Coventry
West Midlands CV6 7GQ
Website: bit.ly/d2QcQ5
Monday–Sunday:
Open 24 hours
Counselling
Education & training
Leisure activities
Outreach workers links
Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.
West Bromwich & District YMCA
Careers advice
Education & training
Internet access
For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.
Wolverhampton YMCA (Badger Court Foyer)
Monday–Sunday:
Open 24 hours
Alcohol workers
Counselling
Drugs workers
Education & training
Internet access
Leisure facilities
Outreach workers
Outreach workers links
Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.
Wolverhampton YMCA (Rugeley Foyer)
01889 585232
Aelfgar House
Church Street
Rugeley
Staffordshire
West Midlands WS15 2WH
Website: bit.ly/duDfqn
Monday–Friday:
9am–6pm
(call in or phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.
Amber (Devon)
Monday–Friday:
9am–5pm
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone (01769 582022) or email Olly Giddens.
Amber (Surrey)
0808 1789 388 (freephone)
Farm Place, Stane Street
Ockley
Dorking
Surrey
South West RH5 5NG
Website: bit.ly/aFU4cC
Monday–Friday:
9am–5pm
(office hours)
Monday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly Giddens.
Amber (Wiltshire)
0800 652 1091 (freephone)
Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR
Website: bit.ly/9Wo17K
Monday–Friday:
9am–5pm
Monday–Friday:
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly Giddings.
Doorway
Monday & Thursday:
9:30am–12:30am
(drop-in)
Monday:
6pm–7pm
(football)
Accommodation advice
Advocacy
Art classes
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Mental health
Music classes
Tenancy support
Doorway believes that homeless and marginalized individuals are capable of change and will only achieve their full potential when offered a safe, supportive, empowering & non-judgmental environment.
Porchlight
01227 760078
2nd Floor, Watling Chambers
18-19 Watling Street
Canterbury
South East CT1 2UA
Website: www.porchlight.org.uk/
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
Mental health
Outreach workers
Tenancy support
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
Barnabus
Bathroom/showers
Bedding available
Clothing
Education & training
Food
Laundry
Leisure activities
Medical services
Outreach workers
Sexual health advice
Day centre, with afternoon social and education activities and evening street outreach to homeless men and women and to sex workers.
Booth Centre
Monday & Wednesday:
9am–10am
(drop-in - timetabled activities at other times)
Tuesday & Thursday:
9am–12am
(drop-in - timetabled activities at other times)
Advocacy
Alcohol workers
Art classes
Benefits advice
Careers advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Mental health
Music classes
Outreach workers links
An activities and advice based day centre which enables homeless people to rebuild their lives.
Manchester Assertive Outreach
Monday–Sunday:
8am–8pm
(inc. Bank Holidays)
Monday–Sunday:
9am–5pm
(office hours)
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Education & training
Mental health
Outreach workers
Outreach workers links
Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.mao@harp-project.org) The service operates for 365 days a year.
The Big Issue in the North
Education & training
Provides homeless people across the North of England with a means to earn an income and a range of support and services to help them move on in their lives. Local offices: Liverpool 0151 702 6931; Leeds 0113 243 9027; Sheffield 0114 263 6961.
Young People's Support Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Outreach workers
Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.
Connexions Direct
Monday–Sunday:
8am–2am
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Sexual health advice
Huge range of information and advice for 13-19-year-olds. You don't have to give your real name if you don't want to. If Connexions think you are in danger or at risk, they will tell you and offer lots of support. Ring Connexions Direct on 080 800 13 2 19, tell the adviser your mobile number and they will call you back.
Cyber Pilots
Community Base
113 Queens Road
Brighton
Nationwide BN1 3XG
Website: bit.ly/3qBOu
Advocacy
Counselling
Education & training
For gypsy, traveller, barge and showmen children.
DePaul UK
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.
Foyer Federation
Accommodation advice
Advocacy
Careers advice
Counselling
Education & training
Housing advice
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Lifeline
101-103 Oldham St
Manchester M4 1LA
Nationwide
Website: bit.ly/12jTU7
Monday–Friday:
9:30am–5pm
(some local variations and weekend working)
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice
Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.
Migrant Helpline
Accommodation advice
Education & training
Housing advice
Advice and support for asylum seekers entering and living in the UK.
Nacro
Accommodation advice
Advocacy
Counselling
Drugs workers
Education & training
Housing advice
Legal advice
Leisure activities
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc.
Rethink
Monday, Wednesday, Friday:
10am–3pm
(advice line)
Tuesday & Thursday:
10am–1pm
(advice line)
Accommodation advice
Advocacy
Counselling
Education & training
Housing advice
Mental health
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Salvation Army Homelessness Services
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Leisure facilities
Mental health
Tenancy support
Soup runs, breakfast clubs, evening support groups, advice, referral to rehabilitation and/or resettlement programmes, accomodation, substance misuse/bridge programme and much more - get in touch.
St Mungo's
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Runs over 100 projects working with homeless people.
Streetmate
Nationwide
Website: bit.ly/zTGMB
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
An independent site with substantial information on housing, working and learning, built for those homeless who use the internet and want to do-it-themselves as much as possible.
The Alliance
Monday–Friday:
10am–5pm
(helpline - 0845 122 8608)
Advocacy
Counselling
Drugs workers
Education & training
"a user led organisation which provides advocacy, training and helpline services to those currently in drug treatment, those who have accessed drug treatment in the past and those who may access drug treatment in the future."
YMCA
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Medical services
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
Animals/pets
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
Benefits agency
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
BME/refugee
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
Counselling services
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
