Services

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Advice services

999 Club (Lambeth & Lewisham)

020 8691 7734

21 Deptford Broadway
London SE8 4PA

Map

Website: bit.ly/13gDJM

Winter shelter:
1 January to 31 March
Monday–Sunday:
8am–8am 
Monday–Friday:
10am–5pm
(office hours)
 

Accommodation advice
Advocacy
Alcohol workers
Barber
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Free food
Housing advice
Laundry
Leisure activities
Medical services
Mental health
Sexual health advice
Tenancy support

 

Referral to the winter shelter (15 beds) only from 999 Club. Dry. Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.

ASLAN (All Souls' Local Action Network)

020 7580 3522

141 Cleveland Street
London W1T 6QG

Map

Website: bit.ly/OHmu4

Saturday:
5:30am–8:30am
(hot soup and sandwiches at Covent Garden, Milford Lane, Surrey Street, Strand and Waterloo)
 
Monday–Friday:
9am–5pm 

Accommodation advice
Advocacy
Benefits advice
Clothing
Counselling
Debt advice
Free food
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Outreach workers links
Tenancy support

 

Social activities on Saturday evenings at the Clubhouse, by invitation. Mentoring. Tea runs.

Brixton Advice Centre

020 7733 7554

167 Railton Road
London SE24 OLU

Map

Website: bit.ly/9Q6Xk

Monday–Thursday:
10am–12:15am
(welfare/benefits)
 
Tuesday:
10am–12:15am
(housing)
 
Thursday:
5:30pm–6:30pm
(housing)
 
Wednesday:
10am–12:15am
(debt)
 
Tuesday:
10am–12:15am
(employment)
 
Thursday:
5:30pm–6:30pm
(employment)
 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Legal advice

 

Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.

Broadway Day Centre

0208 735 5810

Market Lane
Shepherd's Bush
London W12 8EZ

Map

Website: bit.ly/G0h5x

Monday–Friday:
10am–1pm
(drop-in)
 
Monday–Friday:
2pm–4pm
(appointments)
 

Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support

 

Mission: To support, challenge and inspire on the journey from street to home.

Deptford Churches Centre

020 8692 6548

Speedwell Street
Deptford
London SE8 4AT

Map

Website: bit.ly/CuEk3

Monday, Tuesday, Thursday, Friday:
9am–3:30pm

Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support

 

Eritrean Community in the UK

020 7700 7995

266/268 Holloway Road
London N7 6NE

Map

Website: bit.ly/9c8Y5m

 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Outreach workers links

 

Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.

Homeless Resource Centre

020 8884 1838

300 Fore Street
Edmonton
London N9 0PN

Map

Website: bit.ly/L7JeP

Tuesday–Friday:
9:30am–4:30pm
(closed 1-2pm)

Accommodation advice
Advocacy
Careers advice
Clothing
Counselling
Debt advice
Education & training
Free food
Laundry
Leisure activities
Outreach workers links

 

Friendly centre with practical advice and emotional support for homeless people aged 16-70.

London Coalition Against Poverty

07932 241737

Angel Alley
84b Whitechapel High St
London E1 7QX

Map

Website: bit.ly/MqJPH

Monday:
10am–1pm 
Friday:
2pm–6pm 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice

 

A coalition of local community activists and individuals working in advice, mainly in Hackney. Outside the core office hours, please phone the LCAP mobile or email.

Mary Ward Legal Centre

020 7831 7079

26-27 Boswell Street
London WC1N 3JZ

Map

Website: bit.ly/9sax8M

Monday, Tuesday, Thursday, Friday:
10am–1pm 
Monday, Tuesday, Thursday, Friday:
2pm–5pm 
Thursday:
10am–12am
(drop-in housing advice)
 
Friday:
10am–12:30am
(drop-in debt advice)
 

Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Free legal advice and assistance to people on low income. Please bring proof of income. Please phone to make appointments for davice on debt (020 7269 0292), housing (020 7831 7079) or employment (020 7831 7079).

Shoreditch Community Project

0207 613 3232

St Leonard's Church
116-118 Shoreditch High Street
London E1 6JN

Map

Website: bit.ly/RVYQa

Monday & Wednesday:
9:30am–12:30am 
Tuesday:
2pm–4pm 

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Outreach workers links

 

Offer high-quality support, rehabilitation and training to people facing homelessness, alcohol, drugs, poverty or social isolation.

SHP

020 7520 8660

245 Grays inn Road
London WC1X 8QY

Map

Website: bit.ly/9brNj4

Monday–Sunday:
9am–5pm
(referral helpline - 020 7520 8660)

Accommodation advice
Advocacy
Art classes
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Outreach workers
Safe keeping
Sexual health advice
Tenancy support

 

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.

Sir Oswald Stoll Foundation

020 7385 2110

446 Fulham Road
London SW6 1DT

Map

Website: bit.ly/n5hAq

 

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support

 

Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.

St Mungo's (Tower Hamlets Ex-Offenders Floating Support Services)

020 7549 8222

6th Floor
207 Old Street
London EC1V 9PS

Map

Website: bit.ly/17m9U8

 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Outreach workers
Tenancy support

 

The Big Issue Service Broker Team (London)

020 7526 3200

1-5 Wandsworth Road
London SW8 2LN

Map

Website: bit.ly/16ZgMz


Monday:
7am–4:30pm 
Tuesday–Friday:
8:30am–4:30pm 
:
9am–2pm 

Accommodation advice
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Mental health
Tenancy support

 

Helps vulnerably housed and homeless people - mainly Big Issue vendors - find information on accommodation, resettlement and welfare rights. Drug, alcohol and mental health support.

Trinity Homeless Projects

020 8797 9500

Bay Lodge
36 Harefield Road
Uxbridge
London UB8 1PH

Map

Website: bit.ly/4Dq6nG

Monday–Friday:
8:30am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Works to transform the lives of people suffering the effects of homelessness and exclusion in the London Boroughs of Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.

Trinity Homeless Projects (Norwood Gardens)

020 8797 9504

1 Norwood Gardens
Yeading
Hayes
London UB4 9LU

Map

Website: bit.ly/9NFoad

Monday–Friday:
8:30am–5pm

Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Legal advice

 

Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.

Trinity Homeless Projects (Pownall Gardens)

020 8737 6611

17-18 Pownall Gardens
Hounslow
London TW3 1YW

Map

Website: bit.ly/bkqEMe

Monday–Friday:
8:30am–5pm
(office hours)

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice

 

Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.

Whitechapel Mission

020 7247 8280

212 Whitechapel Road
London E1 1BJ

Map

Website: bit.ly/mDSOe

Monday–Sunday:
6am–11am
(cooked breakfast 8am-10am)
 
Monday–Sunday:
6am–11am 
Saturday:
12am–2:30pm
(women only)
 

Accommodation advice
Advocacy
Alcohol workers
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Housing advice
Internet access
Medical services
Outreach workers links
Safe keeping
Tenancy support

 

Welcoming centre open 365 days a year.

YouthNet UK

020 7250 5700

First Floor
50 Featherstone Street
London EC1Y 8RT

Map

Website: bit.ly/tgoZW

Monday–Sunday:
Open 24 hours

Advocacy
Careers advice
Debt advice
Housing advice
Legal advice

 

Incredible online support resource for 16-24-year-olds.

Foyle Valley House

028 7136 2689

30 Foyle Road
Derry BT48 6SQ
Northern Ireland

Map

Website: bit.ly/2fHfq

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support

 

For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.

Sydenham House

028 9065 6444

Address is confidential
Belfast
Northern Ireland

Website: bit.ly/uhtBc

 

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Education & training
Housing advice
Internet access
Laundry
Legal advice
Outreach workers links
Sexual health advice

 

Emergency short-term accommodation for women and their children (boys up to 16) escaping violence and/or abuse. Phone first.

The Wallich

02920 668464

The Wallich Centre
Cathedral Road
Cardiff
Wales CF11 9JF

Map

Website: bit.ly/bw0atY

 

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Clothing
Counselling
Debt advice
Drugs workers
Education & training
Food
Foot care
Free food
Housing advice
Laundry
Mental health
Needle exchange
Outreach workers links

 

The Wallich is dedicated to helping the most excluded people in our society. They work with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.

Allison House

0121 643 5094

52 Allison Street
Digbeth
Birmingham
West Midlands B5 5TH

Map

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Housing advice
Laundry

 

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Ashram Housing Association Reducing Domestic Violence Project

0121 764 3817

2nd Floor, Fairgate House
205 Kings Road
Tyseley
Birmingham
West Midlands

Website: bit.ly/bvp4dq

Monday–Friday:
9am–5pm
(phone for appointment)

Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Tenancy support

 

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

CHADD Outreach Support Service

01384 237555

98/99 Dixons Green Road
Dudley
West Midlands DY2 7DJ

Map

Website: bit.ly/a4Y3YY

Monday–Friday:
9am–5pm

Benefits advice
Debt advice
Education & training
Outreach workers links
Tenancy support

 

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Coventry Cyrenians

02476 228099

Mcraye House
98 - 101 Far Gosford Street
Coventry
West Midlands CV1 5EA

Map

Website: www.coventrycyrenians.co.uk

Monday–Friday:
9:30am–4pm
Food - Mon-Fri 11.45am Debt advice - Fri 10am-12noon

Accommodation advice
Bathroom/showers
Benefits advice
Clothing
Debt advice
Food
Housing advice
Laundry
Outreach workers
Tenancy support

 

Coventry Jesus Centre - The Bridge Drop-In

02476 550033

7 Lamb Street
Coventry
West Midlands CV1 4AE

Map

Website: bit.ly/9FBjO3

Monday:
10am–1pm
(reception)
 
Tuesday–Friday:
9am–4pm 
Sunday:
9am–10:30am 
Saturday:
9am–12am 
Wednesday:
8pm–10pm
(evening groups)
 
Saturday:
9am–1pm
(drop-in)
 

Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Clothing
Debt advice
Education & training
Food
Foot care
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Luggage storage
Medical services
Music classes
Outreach workers
Safe keeping
Tenancy support

 

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Derbyshire Housing Aid

01332 642150

Milestone House
93 Green Lane
Derby
West Midlands DE1 1RX

Map

Website: bit.ly/177Wec

Monday–Sunday:
Open 24 hours
24/7 emergency accommodation)
 
Monday–Friday:
1pm–4pm
(assessment)
 

Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Housing advice
Laundry
Leisure facilities

 

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

P3 - Thornley Street

01902 773721

27 Thornley Street
Wolverhampton
West Midlands WV1 1JS

Map

Website: bit.ly/bN6eFK

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers links

 

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Polish Club Birmingham

0121 643 3577

Polish Millennium House
Bordeseley Street
Birmingham
West Midlands B5 5PH

Map

Website: bit.ly/c2PIMT

Friday:
1pm–3pm

Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice

 

Advice on employment law, social benefits, housing and accommodation.

SIFA Fireside

0121 666 7023

18-28 Lower Essex St
Birmingham
West Midlands B5 6SN

Map

Website: bit.ly/avcZiR

Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
 
Saturday & Sunday:
10:30am–11:30am 

Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support

 

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

The What? Centre

01384 379992

23 Coventry Street
Stourbridge
West Midlands DY8 1EP

Map

Website: bit.ly/9nIZ6f

 

Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice

 

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

Amber (Devon)

0800 652 1081 (freephone)

Ashley Court
Chawleigh
Chulmleigh
Devon
South West

Map

Website: bit.ly/aRpJXr

Monday–Friday:
9am–5pm
(office hours)
 
Monday–Sunday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone (01769 582022) or email Olly Giddens.

Amber (Surrey)

0808 1789 388 (freephone)

Farm Place, Stane Street
Ockley
Dorking
Surrey
South West RH5 5NG

Map

Website: bit.ly/aFU4cC

Monday–Friday:
9am–5pm
(office hours)
 
Monday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly Giddens.

Amber (Wiltshire)

0800 652 1091 (freephone)

Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR

Map

Website: bit.ly/9Wo17K

Monday–Friday:
9am–5pm
Monday–Friday: (office hours)
 
Monday–Sunday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly Giddings.

Doorway

01249 445385

The Studio
36 The Causeway
Chippenham
South West SN15 3DB

Map

Website: bit.ly/daFI64

Monday & Thursday:
9:30am–12:30am
(drop-in)
 
Monday:
6pm–7pm
(football)
 

Accommodation advice
Advocacy
Art classes
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Mental health
Music classes
Tenancy support

 

Doorway believes that homeless and marginalized individuals are capable of change and will only achieve their full potential when offered a safe, supportive, empowering & non-judgmental environment.

Citizens Advice Bureau


Nationwide

Website: bit.ly/p5Nd9

 

Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice

 

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.

Community Legal Advice

0845 345 4 345


Nationwide

Website: bit.ly/dp1GtZ

Monday–Friday:
9am–8pm 
Saturday:
9am–12:30am 

Benefits advice
Debt advice
Housing advice
Legal advice

 

Free and confidential service paid for by Legal Aid which helps people deal with their problems through a helpline, website and leaflets. The helpline provides specialist advice to people on low income or benefits on housing, benefits tax credits, debt, employment and education.

Community Legal Advice

0845 3454345


Nationwide

Website: bit.ly/d6XgCQ

Monday–Friday:
9am–6:30pm
(office hours)

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice

 

Get in touch to find out the names of solicitors in your area who can take legal aid cases. Also advice on benefits, debt, education, housing and employment. If you are worried about the cost of a phone call, request a callback via the website or text 'legalaid' and your name to 80010 and they will call you back within 24 hours.

DePaul UK

020 7939 1231

291-299 Borough High Street
London SE1 1JG
Nationwide

Map

Website: bit.ly/1W0OoZ

Monday–Friday:
9am–5pm

Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support

 

Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.

Help the Aged

0808 800 6565

York House
207-221 Pentonville Road
London
Nationwide N1 9UZ

Website: bit.ly/WPNP5

 

Advocacy
Benefits advice
Counselling
Debt advice
Housing advice
Tenancy support

 

For older people who are experiencing poverty, isolation and neglect. It is a member of the UK Coalition on Older Homelessness. Free advice on SeniorLine (0808 800 6565; Textphone/Minicom: 0800 26 96 26)

Lifeline

101-103 Oldham St
Manchester M4 1LA
Nationwide

Website: bit.ly/12jTU7

Monday–Friday:
9:30am–5pm
(some local variations and weekend working)

Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice

 

Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.

National Debtline

0808 808 4000

Tricorn House
51-53 Hagley Road
Edgbaston
Birmingham B16 8TP
Nationwide

Website: bit.ly/14ZXnQ

Monday–Friday:
9am–9pm 
Saturday:
9:30am–1pm 
Monday–Sunday:
Open 24 hours
(voicemail)
 

Advocacy
Debt advice

 

24-hour voicemail. Leave a message to request an information pack or fact sheet.

National Problem Gambling Clinic

020 7534 6699

4th Floor
Soho Centre for Health
1 Frith Street
London W1D 3HZ
Nationwide

Map

Website: bit.ly/mr2eL

 

Advocacy
Counselling
Debt advice
Mental health
Mental health

 

Treats problem gamblers living in England and Wales aged 16+. Evidence-based treatments and interventions to assist with financial, employment, social and relationship difficulties. Also offers assessment and short-term treatment of co-existing mental health conditions. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Self-referral. Contact in person, by phone, fax or e-mail (gambling.cnwl@nhs.net).

Royal British Legion (Legionline)

08457 725 725

199 Borough High Street
London SE1 1AA
Nationwide

Website: bit.ly/4il6zJ

Monday–Friday:
10am–4pm
(not public holidays)

Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice

 

Helpline for ex-service personnel. From overseas: +44 (0)20 3207 2100 (full rate).

St Mungo's

020 8762 5500

Griffin House
161 Hammersmith Road
London W6 8BS
Nationwide

Website: bit.ly/eIUxf

 

Accommodation advice
Advocacy
Alcohol workers
Careers advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links

 

Runs over 100 projects working with homeless people.

Veterans UK

0800 169 22 77


Nationwide

Website: bit.ly/OmJLu

Monday–Thursday:
9am–3:30pm
(drop in or phone)
 
Friday:
9am–1pm
(drop in or phone)
 

Benefits advice
Debt advice
Housing advice

 

Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone.

AdvoCard

0131 554 5307

332 Leith Walk
Edinburgh
Scotland EH6 5BR

Map

Website: bit.ly/12gkeX

Monday–Friday:
10am–4pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health

Pavement stockists

 

Advocacy, advice and information for adults who have experience of mental ill health.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

Four Square (Stopover - Edinburgh)

0131 229 6907

40 Grove Street
Edinburgh
Scotland EH3 8AT

Map

Website: bit.ly/kFPzR

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Young single homeless people aged 16-21 with a range of support needs. Ring first.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Glasgow City Council

0141 287 8672

229 George Street
Glasgow
Scotland G1 1QU

Map

Website: bit.ly/4jevBH

 

Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support

 

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.

Hamish Allan Centre

0141 287 1800

180 Centre Street
Glasgow
Scotland G5 8EE

Map

Website: bit.ly/16yite

Monday–Sunday:
Open 24 hours

Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support

 

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Keymoves (Cranston Street Hostel)

0131 556 8939

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE

Map

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice

 

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Salvation Army (The Laurieston Centre)

0141 429 6533

39 South Portland Street
Glasgow
Scotland G5 9JL

Map

Website: bit.ly/f35Mn

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support

 

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Salvation Army (Wallace of Campsie House)

0141 552 4301

30 East Campbell Street
Glasgow
Scotland G1 5DT

Map

Website: bit.ly/NkzG2

Monday–Sunday:
Open 24 hours
(staff on duty 24/7)

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support

 

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Streetwise


Scotland

Website: bit.ly/ymk1J

 

Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Streetwork UK (Crisis Centre)

0131 557 6055

22 Holyrood Road
Edinburgh
Scotland EH8 8AF

Map

Website: bit.ly/3A5XZ

Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice

 

24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323

Streetwork UK (Out of the Cold)

0131 556 9756

2 New Street
Edinburgh
Scotland EH8 8BH

Map

Website: bit.ly/jAi1m

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support

 

Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.

Streetwork UK (Women's Service)

0131 476 2023

4 Bellevue Street
Edinburgh
Scotland EH7 4BY

Map

Website: bit.ly/1GQAtd

Monday, Tuesday, Thursday:
1pm–4pm

Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support

 

If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.

The Mungo Foundation (Rachel House)

0141 556 5465

503 Baltic Street
Glasgow
Scotland G40 4SG

Map

Website: bit.ly/2dyAb

Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)

Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links

 

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.

Animals/pets

AdvoCard

0131 554 5307

332 Leith Walk
Edinburgh
Scotland EH6 5BR

Map

Website: bit.ly/12gkeX

Monday–Friday:
10am–4pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health

Pavement stockists

 

Advocacy, advice and information for adults who have experience of mental ill health.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

Four Square (Stopover - Edinburgh)

0131 229 6907

40 Grove Street
Edinburgh
Scotland EH3 8AT

Map

Website: bit.ly/kFPzR

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Young single homeless people aged 16-21 with a range of support needs. Ring first.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Glasgow City Council

0141 287 8672

229 George Street
Glasgow
Scotland G1 1QU

Map

Website: bit.ly/4jevBH

 

Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support

 

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.

Hamish Allan Centre

0141 287 1800

180 Centre Street
Glasgow
Scotland G5 8EE

Map

Website: bit.ly/16yite

Monday–Sunday:
Open 24 hours

Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support

 

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Keymoves (Cranston Street Hostel)

0131 556 8939

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE

Map

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice

 

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Salvation Army (The Laurieston Centre)

0141 429 6533

39 South Portland Street
Glasgow
Scotland G5 9JL

Map

Website: bit.ly/f35Mn

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support

 

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Salvation Army (Wallace of Campsie House)

0141 552 4301

30 East Campbell Street
Glasgow
Scotland G1 5DT

Map

Website: bit.ly/NkzG2

Monday–Sunday:
Open 24 hours
(staff on duty 24/7)

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support

 

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Streetwise


Scotland

Website: bit.ly/ymk1J

 

Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Streetwork UK (Crisis Centre)

0131 557 6055

22 Holyrood Road
Edinburgh
Scotland EH8 8AF

Map

Website: bit.ly/3A5XZ

Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice

 

24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323

Streetwork UK (Out of the Cold)

0131 556 9756

2 New Street
Edinburgh
Scotland EH8 8BH

Map

Website: bit.ly/jAi1m

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support

 

Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.

Streetwork UK (Women's Service)

0131 476 2023

4 Bellevue Street
Edinburgh
Scotland EH7 4BY

Map

Website: bit.ly/1GQAtd

Monday, Tuesday, Thursday:
1pm–4pm

Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support

 

If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.

The Mungo Foundation (Rachel House)

0141 556 5465

503 Baltic Street
Glasgow
Scotland G40 4SG

Map

Website: bit.ly/2dyAb

Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)

Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links

 

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.

Benefits agency

AdvoCard

0131 554 5307

332 Leith Walk
Edinburgh
Scotland EH6 5BR

Map

Website: bit.ly/12gkeX

Monday–Friday:
10am–4pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health

Pavement stockists

 

Advocacy, advice and information for adults who have experience of mental ill health.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

Four Square (Stopover - Edinburgh)

0131 229 6907

40 Grove Street
Edinburgh
Scotland EH3 8AT

Map

Website: bit.ly/kFPzR

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Young single homeless people aged 16-21 with a range of support needs. Ring first.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Glasgow City Council

0141 287 8672

229 George Street
Glasgow
Scotland G1 1QU

Map

Website: bit.ly/4jevBH

 

Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support

 

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.

Hamish Allan Centre

0141 287 1800

180 Centre Street
Glasgow
Scotland G5 8EE

Map

Website: bit.ly/16yite

Monday–Sunday:
Open 24 hours

Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support

 

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Keymoves (Cranston Street Hostel)

0131 556 8939

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE

Map

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice

 

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Salvation Army (The Laurieston Centre)

0141 429 6533

39 South Portland Street
Glasgow
Scotland G5 9JL

Map

Website: bit.ly/f35Mn

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support

 

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Salvation Army (Wallace of Campsie House)

0141 552 4301

30 East Campbell Street
Glasgow
Scotland G1 5DT

Map

Website: bit.ly/NkzG2

Monday–Sunday:
Open 24 hours
(staff on duty 24/7)

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support

 

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Streetwise


Scotland

Website: bit.ly/ymk1J

 

Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Streetwork UK (Crisis Centre)

0131 557 6055

22 Holyrood Road
Edinburgh
Scotland EH8 8AF

Map

Website: bit.ly/3A5XZ

Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice

 

24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323

Streetwork UK (Out of the Cold)

0131 556 9756

2 New Street
Edinburgh
Scotland EH8 8BH

Map

Website: bit.ly/jAi1m

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support

 

Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.

Streetwork UK (Women's Service)

0131 476 2023

4 Bellevue Street
Edinburgh
Scotland EH7 4BY

Map

Website: bit.ly/1GQAtd

Monday, Tuesday, Thursday:
1pm–4pm

Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support

 

If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.

The Mungo Foundation (Rachel House)

0141 556 5465

503 Baltic Street
Glasgow
Scotland G40 4SG

Map

Website: bit.ly/2dyAb

Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)

Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links

 

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.

BME/refugee

AdvoCard

0131 554 5307

332 Leith Walk
Edinburgh
Scotland EH6 5BR

Map

Website: bit.ly/12gkeX

Monday–Friday:
10am–4pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health

Pavement stockists

 

Advocacy, advice and information for adults who have experience of mental ill health.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

Four Square (Stopover - Edinburgh)

0131 229 6907

40 Grove Street
Edinburgh
Scotland EH3 8AT

Map

Website: bit.ly/kFPzR

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Young single homeless people aged 16-21 with a range of support needs. Ring first.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Glasgow City Council

0141 287 8672

229 George Street
Glasgow
Scotland G1 1QU

Map

Website: bit.ly/4jevBH

 

Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support

 

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.

Hamish Allan Centre

0141 287 1800

180 Centre Street
Glasgow
Scotland G5 8EE

Map

Website: bit.ly/16yite

Monday–Sunday:
Open 24 hours

Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support

 

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Keymoves (Cranston Street Hostel)

0131 556 8939

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE

Map

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice

 

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Salvation Army (The Laurieston Centre)

0141 429 6533

39 South Portland Street
Glasgow
Scotland G5 9JL

Map

Website: bit.ly/f35Mn

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support

 

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Salvation Army (Wallace of Campsie House)

0141 552 4301

30 East Campbell Street
Glasgow
Scotland G1 5DT

Map

Website: bit.ly/NkzG2

Monday–Sunday:
Open 24 hours
(staff on duty 24/7)

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support

 

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Streetwise


Scotland

Website: bit.ly/ymk1J

 

Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Streetwork UK (Crisis Centre)

0131 557 6055

22 Holyrood Road
Edinburgh
Scotland EH8 8AF

Map

Website: bit.ly/3A5XZ

Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice

 

24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323

Streetwork UK (Out of the Cold)

0131 556 9756

2 New Street
Edinburgh
Scotland EH8 8BH

Map

Website: bit.ly/jAi1m

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support

 

Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.

Streetwork UK (Women's Service)

0131 476 2023

4 Bellevue Street
Edinburgh
Scotland EH7 4BY

Map

Website: bit.ly/1GQAtd

Monday, Tuesday, Thursday:
1pm–4pm

Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support

 

If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.

The Mungo Foundation (Rachel House)

0141 556 5465

503 Baltic Street
Glasgow
Scotland G40 4SG

Map

Website: bit.ly/2dyAb

Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)

Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links

 

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.

Counselling services

AdvoCard

0131 554 5307

332 Leith Walk
Edinburgh
Scotland EH6 5BR

Map

Website: bit.ly/12gkeX

Monday–Friday:
10am–4pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health

Pavement stockists

 

Advocacy, advice and information for adults who have experience of mental ill health.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

Four Square (Stopover - Edinburgh)

0131 229 6907

40 Grove Street
Edinburgh
Scotland EH3 8AT

Map

Website: bit.ly/kFPzR

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support

 

Young single homeless people aged 16-21 with a range of support needs. Ring first.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Glasgow City Council

0141 287 8672

229 George Street
Glasgow
Scotland G1 1QU

Map

Website: bit.ly/4jevBH

 

Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support

 

For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.

Hamish Allan Centre

0141 287 1800

180 Centre Street
Glasgow
Scotland G5 8EE

Map

Website: bit.ly/16yite

Monday–Sunday:
Open 24 hours

Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support

 

For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.

Keymoves (Cranston Street Hostel)

0131 556 8939

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE

Map

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice

 

24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Salvation Army (The Laurieston Centre)

0141 429 6533

39 South Portland Street
Glasgow
Scotland G5 9JL

Map

Website: bit.ly/f35Mn

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support

 

Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.

Salvation Army (Wallace of Campsie House)

0141 552 4301

30 East Campbell Street
Glasgow
Scotland G1 5DT

Map

Website: bit.ly/NkzG2

Monday–Sunday:
Open 24 hours
(staff on duty 24/7)

Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support

 

Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

Streetwise


Scotland

Website: bit.ly/ymk1J

 

Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice

 

Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.

Streetwork UK (Crisis Centre)

0131 557 6055

22 Holyrood Road
Edinburgh
Scotland EH8 8AF

Map

Website: bit.ly/3A5XZ

Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)

Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice

 

24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323

Streetwork UK (Out of the Cold)

0131 556 9756

2 New Street
Edinburgh
Scotland EH8 8BH

Map

Website: bit.ly/jAi1m

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support

 

Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.

Streetwork UK (Women's Service)

0131 476 2023

4 Bellevue Street
Edinburgh
Scotland EH7 4BY

Map

Website: bit.ly/1GQAtd

Monday, Tuesday, Thursday:
1pm–4pm

Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support

 

If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.

The Mungo Foundation (Rachel House)

0141 556 5465

503 Baltic Street
Glasgow
Scotland G40 4SG

Map

Website: bit.ly/2dyAb

Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)

Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links

 

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.