You are viewing "For housing help "
Monday–Friday:
8am–8pm
(call centre - 020 8215 3009)
Accommodation advice
Housing advice
Outside office hours, phone 020 8594 8356.
020 8359 2000
Housing Advice Team
Barnet House
1255 High Road
Whetstone
London N20 0EJ
Website: bit.ly/17rYPb
Monday, Tuesday, Thursday, Friday:
9am–5pm
Wednesday:
1:30pm–5pm
Accommodation advice
Housing advice
There is sometimes a two- or three-week wait for an appointment, but if you are desperate, try to get an emergency appointment. Outside office hours, phone 020 8359 2000. Text Number (SMS): 07781 473279
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Office hours: 020 8937 1234 and ask to speak to the Duty Homeless Persons Officer. Outside office hours: 020 8937 1234.
020 8313 4831
London Borough of Bromley
Joseph Lancaster Hall
Civic Centre
Bromley
London BR1 3UH
Website: bit.ly/PeSmL
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Phone for an appointment. 24 hour emergency homelessness service: 020 8464 4848.
020 7974 5801
London Borough of Camden
Town Hall Extension
Argyle Street
London WC1H 9BF
Website: bit.ly/gXBOw
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
Wednesday:
9:30am–12:30am
(advice for Somali speakers)
Accommodation advice
Housing advice
Outside office hours, phone 020 7278 4444.
Monday–Friday:
9:15am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 7606 3030.
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7286 7412.
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Education & training
Housing advice
Internet access
Leisure activities
Leisure facilities
Outreach workers
Helps the homeless by housing and reintegrating them into society through training. They run the Brent Q awards services to homelesss people, with nominations coming from homeless people.
Monday:
10am–6:30pm
Tuesday–Friday:
10am–5pm
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Education & training
Food
Free food
Housing advice
Music classes
Outreach workers
Work with homeless people and substance abusive victims. In addition to services listed, help with hospital visits and bereavement, and support with detox. Their mission is to touch and change lives one at a time. Helpline: 0203 4891765
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 8825 5003. Drop in or phone for appointment.
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Text phone: 020 8379 5255. Outside office hours, phone 020 8379 1000.
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Outreach workers links
Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.
Monday–Friday:
9am–5:30pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 8854 8888.
Monday–Friday:
9am–6pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8356 2300.
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8748 8588. In an emergency, call 0207 386 7220.
020 8489 4309
Wood Green Customer Service Centre
48 Station Road
Wood Green
London N22 7TY
Website: bit.ly/2YGCZs
Monday–Friday:
8:45am–5pm
(emergency reception centre)
Accommodation advice
Housing advice
Outside office hours, phone 020 8348 3148.
Monday–Friday:
9am–5pm
(Wednesdays - emergencies only)
Monday, Tuesday, Thursday, Friday:
9am–12am
(phone to arrange interview or drop in for advice)
Accommodation advice
Housing advice
Outside office hours, phone 020 8863 5611. Minicom: 020 8420 9658
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 01708 433999. Text phone: 01708 433175
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 01895 250697.
Monday:
2pm–5pm
Tuesday & Wednesday:
6am–9pm
Thursday:
5pm–8pm
(Italian speakers' session)
Friday:
12am–3pm
(refugee and asylum seekers' session)
Accommodation advice
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Mental health
Tenancy support
A huge range of services, and they work in partnership with the City Lit and Westminster Kingsway Adult Education Colleges to provide vocational and therapeutic courses.
Accommodation advice
Housing advice
Out Of The Doorways' campaign for a sanctioned tent city.
Monday, Tuesday, Thursday, Friday:
8:45am–4pm
Wednesday:
1pm–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8583 2222.
Monday, Tuesday, Thursday, Friday:
9am–4pm
Wednesday:
12am–4pm
Accommodation advice
Housing advice
Outside the Centre's office hours, phone 020 7226 0992.
Monday & Thursday:
10am–4pm
(full advice service drop-in - closed 1pm to 2pm)
Tuesday, Wednesday, Friday:
10am–1pm
(hostel placement service drop-in)
Accommodation advice
Benefits advice
Free food
Housing advice
Ring to arrange an appointment if the opening hours are inconvenient.
Monday, Tuesday, Thursday, Friday:
9am–4:45pm
Wednesday:
12am–4:45pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7373 2213.
Accommodation advice
Housing advice
Pavement stockists
Men only, aged 18-65.
Monday–Thursday:
8:45am–5pm
Friday:
8:45am–4:45pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8770 5000.
Monday, Tuesday, Thursday, Friday:
9:30am–3:30pm
Wednesday:
12:30am–3:30pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8778 0877.
Monday–Friday:
9am–7:30am
Sunday & :
7pm–0am
Accommodation advice
Advocacy
Housing advice
Rough sleepers hotline for help with getting into accommodation. Part of Thamesreach.
Friday–Wednesday:
9am–11am
Accommodation advice
Free food
Housing advice
Ring first. For single, homeless men aged 30-60 with low support needs, particularly rough sleepers.
Accommodation advice
Free food
Housing advice
For single women with no or very low support needs aged 18-60. Open access. Dry.
Monday–Friday:
8am–8pm
Saturday:
9am–1pm
Accommodation advice
Housing advice
Tenancy support
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412. See the website for details of your local office.
Accommodation advice
Advocacy
Housing advice
A project for gay men which can help with housing and homelessness.
Monday–Friday:
9am–1pm
(personal visits)
Monday–Friday:
9am–4:45pm
(phone calls)
Accommodation advice
Housing advice
Tenancy support
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
Monday–Friday:
9:30am–4pm
(no appointment necessary)
A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.
Monday, Tuesday, Thursday, Friday:
9am–4pm
Wednesday:
1pm–4pm
Accommodation advice
Housing advice
Outside office hours, phone 0845 600 7413.
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support
Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.
Wednesday:
10am–4pm
Monday, Tuesday, Thursday, Friday:
9am–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7525 5000.
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Internet access
Legal advice
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
020 7831 9616
c/o St Mungo's (referral address)
Griffin House
161 Hammersmith Road
W6 8BS
London WC1H 8BA
Website: bit.ly/eIUxf
Accommodation advice
Housing advice
For single, homeless women aged 17+. Open access. Dry.
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Leisure activities
Leisure facilities
Mental health
Mental health
Outreach workers
Outreach workers links
Aims to end street homelessness and to prevent street homelessness by working with people who are in danger of ending up on the street. Run night shelters, drop-ins, street services etc.
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
Monday–Friday:
9:30am–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7376 1637.
Monday–Friday:
8:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Works to transform the lives of people suffering the effects of homelessness and exclusion in the London Boroughs of Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Monday–Sunday:
7:30pm–7:30am
Accommodation advice
Housing advice
Direct access shelter for men and women.
Monday–Thursday:
9am–4:30pm
(personal callers)
Friday:
10am–4:30pm
(personal callers)
Monday–Thursday:
9am–5:15pm
(phone enquiries - 020 8496 5575)
Friday:
9am–5pm
(phone enquiries - 020 8496 5575)
Accommodation advice
Housing advice
Outside office hours, phone 020 8496 3000.
Monday–Friday:
8:30am–5:30pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666
Accommodation advice
Counselling
Housing advice
Medical services
Mental health
Emergency accommodation for single homeless women and women with children (boys up to 14), with support needs.
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Tenancy support
Shelter, accommodation, care, support, training and a positive future for homeless and other socially-excluded and marginalised groups.
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
For women, with or without children (boys up to 16), experiencing domestic violence. Helpline: 0800 917 1414.
Accommodation advice
Counselling
Housing advice
Legal advice
For women and children (boys up to 16) who have experienced domestic violence.
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Provides shelter, accommodation, care, support, training and a positive future for homeless and other socially excluded and marginalised groups.
Accommodation advice
Housing advice
Leisure activities
Leisure facilities
For single homeless people, including rough sleepers.
028 9061 2473
Address is confidential
Northern Ireland
Monday–Sunday:
11am–10:30pm
(ring to check vacancies)
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Drugs workers
Housing advice
Medical services
Mental health
For single homeless women. Phone to check vacancies.
Accommodation advice
Housing advice
For single, homeless people aged 17-64.
Accommodation advice
Housing advice
Mental health
For single homeless people.
Accommodation advice
Benefits advice
Education & training
Leisure activities
For single homeless people with support needs.
Accommodation advice
Advocacy
Counselling
Drugs workers
Education & training
Housing advice
Mental health
For single homeless people.
0300 555 2345
Dudley Housing Office
15-17 St James's Road
Dudley
Birmingham
West Midlands DY1 1JG
Website: bit.ly/4Ffp7H
Monday–Friday:
9am–5pm
Tenancy support
Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.
0121 569 6000
Court House
335-337 High Street
West Bromwich
Birmingham
West Midlands B70 8LU
Website: bit.ly/bC8Lfe
Monday–Friday:
8am–5:30pm
Accommodation advice
Advocacy
Housing advice
If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.
0345 6020 540; 0121 233 6370
44 Bradford Street
Digbeth
Birmingham
West Midlands B5 6HX
Website: bit.ly/8ZnIgk
Monday, Wednesday, Friday:
10am–6pm
Tuesday:
10am–8pm
Thursday:
10am–2pm
Accommodation advice
Benefits advice
Housing advice
Outreach workers
Tenancy support
For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.
Monday, Tuesday, Thursday:
9am–5pm
Wednesday:
10am–5pm
Friday:
9am–4:30pm
Saturday:
9am–1pm
Accommodation advice
Housing advice
Monday, Tuesday, Friday:
9am–4pm
Thursday:
10am–3pm
Accommodation advice
Housing advice
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Tenancy support
Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).
Monday & Wednesday:
10am–12am
Accommodation advice
Helps people registered as homeless in Walsall to access private rents.
01227 760078
2nd Floor, Watling Chambers
18-19 Watling Street
Canterbury
South East CT1 2UA
Website: www.porchlight.org.uk/
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
Mental health
Outreach workers
Tenancy support
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
Accommodation advice
Advocacy
Housing advice
Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.
Accommodation advice
Advocacy
Careers advice
Counselling
Education & training
Housing advice
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Accommodation advice
Housing advice
Deals with housing and homelessness for young Welsh people. Mainly for Wales, but good links to the rest of the UK.
Accommodation advice
Housing advice
Tenancy support
Develops and promotes solutions for people on the margins of mainstream housing.
Accommodation advice
Advocacy
Free food
Housing advice
Supports night shelters, drop-ins and hundreds of practical projects nationwide by providing advice and training for churches and other community groups who work with homeless people.
Accommodation advice
Housing advice
Tenancy support
Supports homeless people and those working with them, to break and prevent the cycle of homelessness.
Monday, Wednesday, Friday:
10am–3pm
(advice line)
Tuesday & Thursday:
10am–1pm
(advice line)
Accommodation advice
Advocacy
Counselling
Education & training
Housing advice
Mental health
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Monday–Friday:
10am–4pm
(not public holidays)
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Helpline for ex-service personnel. From overseas: +44 (0)20 3207 2100 (full rate).
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Leisure facilities
Mental health
Tenancy support
Soup runs, breakfast clubs, evening support groups, advice, referral to rehabilitation and/or resettlement programmes, accomodation, substance misuse/bridge programme and much more - get in touch.
Monday–Sunday:
8am–12am
Accommodation advice
Advocacy
Housing advice
Tenancy support
Free helpline staffed by trained housing advisers will try to connect you with a relevant service and has a database of hostel vacancies nationwide.
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Runs over 100 projects working with homeless people.
Nationwide
Website: bit.ly/zTGMB
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
An independent site with substantial information on housing, working and learning, built for those homeless who use the internet and want to do-it-themselves as much as possible.
PO Box 391
Bristol BS99 7WS
Nationwide
Website: bit.ly/5LcL
Accommodation advice
Advocacy
Counselling
Housing advice
Help and information for women experiencing abuse.
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.