Services

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Young people

Alone in London

020 7278 4224

Unit 6
48 Provost Street
London N1 7SE

Map

Website: bit.ly/t7IMa

Monday–Friday:
9am–1pm 
Monday–Friday:
2am–4pm 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Internet access

 

For people aged 16-25 who are homeless or about to become homeless. Bring ID and proof of income if you can.

Barnardo's (Young Women's Project)

0800 316 1770 (free phone)

PO Box 34727
London N7 8YQ

Map

Website: bit.ly/pv9ZH

Monday–Friday:
9am–5:30pm
(office hours)
 
Monday & Wednesday:
12am–3pm
(under 14 drop-in)
 
Monday & Wednesday:
2pm–5pm
(over 14s drop-in)
 

Advocacy
Alcohol workers
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Sexual health advice

 

For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden.

Barnardo's (SEone Service)

020 7378 8797

3 Morocco Street
London SE13HB

Map

Website: bit.ly/BqQ68

Monday–Friday:
10am–5pm

Advocacy
Counselling
Outreach workers

 

Works with 12- to 17-year-olds in south London involved in or at risk of sexual exploitation. Contact by email or phone.

Brandon Centre

020 7267 4792

26 Prince of Wales Road
London NW5 3LG

Map

Website: bit.ly/rRN1G

Monday:
9:30am–8pm 
Tuesday & Thursday:
9:30am–6pm 
Wednesday:
9:30am–7pm 
Friday:
9:30am–5pm 

Counselling
Medical services
Sexual health advice

 

Counselling, therapy, contraceptive advice and info for people aged 12-21. Phone 020 7267 1321 for a contraceptive appointment. Drop-in or phone.

Brent Centre for Young People

0207 328 0918

Laufer House
51 Winchester Avenue
London NW6 7TT

Map

Website: bit.ly/PuswY

Monday–Thursday:
9:30am–7pm 
Friday:
9:30am–5pm 
Monday:
4pm–7pm
(drug and alcohol drop-in)
 

Alcohol workers
Counselling
Drugs workers
Mental health
Mental health

 

Advice, information and support for young people with drugs and alcohol issues, or with mental health problems.

Cardinal Hume Centre

3-7 Arneway Street
London SW1P 2BG

Map

Website: bit.ly/k3rq5

 

Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice

 

Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.

Centrepoint

020 7287 9134/5

25 Berwick Street
Soho
London W1F 8RF

Map

Website: bit.ly/9BxdP

 

Accommodation advice
Housing advice

 

For people aged 16-25. Ring first. Daily vacancies.

CLASH (Central London Action on Street Health)

020 7734 1794

11 Warwick Street
London W1B 5NA

Map

Website: bit.ly/YMouZ

Monday:
9am–1pm
(for women sex workers)
 
Monday–Friday:
9am–5pm
(office hours)
 
Friday:
10:30am–1pm
(for women sex workers)
 

Alcohol workers
Bathroom/showers
Drugs workers
Laundry
Medical services
Mental health
Needle exchange
Sexual health advice

 

Information, advice, counselling on drugs, HIV & other health issues for young homeless people, drug users, gay men and sex workers. Phone for emergency needle exchange and for times of LGBT sexual health clinics.

Forest YMCA

020 8509 4600

642 Forest Road
London E17 3EF

Map

Website: bit.ly/d0QuBz

Monday–Sunday:
7am–11pm

Advocacy
Leisure activities
Leisure facilities

 

Accommodation for single homeless people aged 18-30 with low support needs. Priority given to people with local connection. Target 45 per cent people from black and minority ethnic groups. Call in, phone (Resident Support Office - 020 8509 4600) or write (cso@forestymca.org.uk).

HAP<25

020 8667 0500

32a Dingwall Road
Croydon
Greater London
London CR0 2NB

Map

Monday, Tuesday, Thursday, Friday:
10am–4pm 
Wednesday:
1pm–3pm 

Accommodation advice
Advocacy
Counselling
Housing advice

 

Wide-ranging support and advice service for 16-25-year-olds.

Haven (Camberwell - for Surrey & Kent)

020 3299 1599

King's College Hospital
Denmark Hill
London SE5 9RS

Map

Website: bit.ly/TLh3s

Monday–Friday:
9am–5pm

Counselling
Medical services
Sexual health advice

 

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Haven (Paddington - for NW London)

020 7886 1101

St Mary's Hospital
Praed Street
London W2 1NY

Map

Website: bit.ly/TLh3s

Monday–Sunday:
Open 24 hours

Counselling
Medical services
Sexual health advice

 

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Haven (Whitechapel - for NE London)

020 7247 4787

The Royal London Hospital
9 Brady Street
London E1 5BG

Map

Website: bit.ly/TLh3s

Monday–Sunday:
Open 24 hours

Counselling
Medical services
Sexual health advice

 

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Homeless Resource Centre

020 8884 1838

300 Fore Street
Edmonton
London N9 0PN

Map

Website: bit.ly/L7JeP

Tuesday–Friday:
9:30am–4:30pm
(closed 1-2pm)

Accommodation advice
Advocacy
Careers advice
Clothing
Counselling
Debt advice
Education & training
Free food
Laundry
Leisure activities
Outreach workers links

 

Friendly centre with practical advice and emotional support for homeless people aged 16-70.

Kid's Company

0845 644 6838

Arches II
1 Kenbury Street
London SE5 9BS

Map

Website: bit.ly/2TONr

 

Advocacy
Careers advice
Counselling
Education & training
Leisure activities
Leisure facilities
Mental health
Mental health

 

Wonderful self-referral charity which provides practical and emotional support to 'lone children' through a drop-in centre and an educational centre. Phone for details.

Merton Action for Single Homeless (MASH)

020 8543 3677

8 Wilton Road
Colliers Wood
London SW19 2HB

Map

 

 

For people aged 16-25. Ring first.

Muslim Youth Helpline

0207 435 8171

18 Rosemont Road
London NW3 6NE

Map

Website: bit.ly/3oauc

Monday–Friday:
10am–6pm
(office hours)
 
Monday–Friday:
6am–0am
(helpline - 0808 808 2008; counselling - help@myh.org.uk)
 
Saturday & Sunday:
12am–0am
(helpline - 0808 808 2008; counselling - help@myh.org.uk)
 

Counselling

 

Free and confidential counselling service via the phone, email, internet and a face-to-face befriending service in the Greater London area. Faith- and culturally-sensitive peer support to young Muslims in the UK. Lnguages: Arabic, Bengali, Farsi, Gujarati, Hindi, Punjabi, Somali & Urdu.

Off-Centre (Hackney Young People's Counselling Service)

020 8986 4016

25-27 Hackney Grove
London E8 3NR

Map

Monday, Tuesday, Thursday, Friday:
10am–1pm 
Monday–Friday:
2pm–6pm 

Accommodation advice
Advocacy
Art classes
Benefits advice
Counselling
Housing advice
Music classes
Outreach workers

 

Counselling, advice and information service for young people (13-25) in Hackney.

PACE

020 7700 1323

34 Hartham Road
London N7 9LJ

Website: bit.ly/7IOGa

Monday–Friday:
9am–1pm
(office hours)
 
Monday–Friday:
2pm–5pm
(office hours)
 

Advocacy
Careers advice
Counselling
Housing advice
Mental health

 

London’s leading charity promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community. Also careers coaching and advice.

Romford YMCA

01708 766211 x 281

29 Rush Green Road
Romford
London RM7 0PH

Map

Website: bit.ly/173seT

Monday–Friday:
9am–4pm
(office hours)

Leisure facilities

 

Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.

Sort It! Lifeline

020 8360 9102

29 Folkstone Road
London N18 2ER

Map

Monday–Friday:
9am–5pm
(evening appointments by arrangement)

Counselling
Drugs workers

 

For people in Enfield aged 10 to 18, and young adults aged 18 and 21, who are either currently using or have recently stopped and are seeking support.

St Christopher's Fellowship (for runaway children)

0208 780 7800

1 Putney High Street
London SW15 1SZ

Map

Website: bit.ly/s89MK

 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Internet access
Legal advice

 

The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.

The Space KC (Earl's Court)

020 7373 2335

4 Hogarth Road
London SW5 0PT

Map

Website: bit.ly/3zPdXx


Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
 
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
 

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support

 

Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.

The Space KC (Golborne Rd)

020 8960 5510

51 Golborne Rd
London W10 5NR

Map

Website: bit.ly/3zPdXx


Monday:
2pm–5pm
(telephone advice)
 
Tuesday–Thursday:
2:30pm–5:30pm
(drop-in)
 

Thursday:
2:30pm–5:30pm
(Shiatsu appointments)
 
Friday:
2pm–5pm
(drop-in)
 

Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support

 

Advice for people aged 12-25 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Free contraceptives. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.

Treatment Referral Information Programme (TRIP)

020 8221 8190

Ithaca House
27 Romford Road
Stratford
London E15 4LJ

Map

Monday–Friday:
9:30am–5:30pm
(office hours)
 
Monday, Tuesday, Thursday:
8:30am–10pm
(opening hours)
 
Wednesday:
8:30am–9pm
(opening hours)
 
Friday:
8:30am–8pm
(opening hours)
 
Saturday:
10am–5pm
(opening hours)
 

Advocacy
Alcohol workers
Drugs workers
Education & training
Legal advice

 

For young people who need help and advice about drug and alcohol use, or employment and training. Also advocacy, and help if you've been arrested. Helpline: 0800 652 9575.

Trinity Homeless Projects (Norwood Gardens)

020 8797 9504

1 Norwood Gardens
Yeading
Hayes
London UB4 9LU

Map

Website: bit.ly/9NFoad

Monday–Friday:
8:30am–5pm

Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Legal advice

 

Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.

YouthNet UK

020 7250 5700

First Floor
50 Featherstone Street
London EC1Y 8RT

Map

Website: bit.ly/tgoZW

Monday–Sunday:
Open 24 hours

Advocacy
Careers advice
Debt advice
Housing advice
Legal advice

 

Incredible online support resource for 16-24-year-olds.

Clarendon Shelter

028 7126 8581; 028 7126 2129

63 Clarendon Street
Derry BT48 7ER
Northern Ireland

Map

 

Accommodation advice
Counselling
Housing advice
Medical services
Mental health

 

Emergency accommodation for single homeless women and women with children (boys up to 14), with support needs.

Hosford House

028 9045 5311

239 Newtownards Road
Belfast BT4 1AF
Northern Ireland

Map

Website: bit.ly/2OZcZ

 

Accommodation advice
Careers advice
Counselling
Education & training
Housing advice
Medical services
Mental health

 

Part of East Belfast Mission, which has developed a range of services to meet the needs of children, young people, people who are homeless and/or unemployed, the elderly and families.

Lurgan Foyer (Mount Zion House)

028 3832 4680

Edward Street
Lurgan BT66 6DB
Northern Ireland

Map

Website: bit.ly/aszky

 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Leisure facilities
Tenancy support

 

For young people (16-25) with high support needs. Training, education and support are tailored to the needs of the residents.

North & West Housing (Strand Foyer)

028 7128 1155

79 Strand Road
Derry
Northern Ireland BT48 7BW

Map

Monday–Friday:
8am–8pm
(phone or call in)

Accommodation advice
Advocacy
Careers advice
Education & training
Free food
Housing advice
Leisure activities
Leisure facilities

 

For people aged 16-25 in housing need who are prepared to commit themselves to training and employment.

Simon Community (Bangor)

41-45 Central Avenue
Bangor BT20 3AW
Northern Ireland

Map

Website: bit.ly/D4Rih

 

Accommodation advice
Housing advice

 

For single, homeless people aged 17-64.

Base 25

01902 572040

Castle House
Wheelers Fold
Wolverhampton
West Midlands WV1 1ST

Map

Website: bit.ly/90ecbR

Monday–Thursday:
12am–6pm 
Friday:
12am–5pm 
Saturday:
1pm–3pm 

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Education & training
Housing advice
Leisure activities
Outreach workers links
Sexual health advice

 

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

CHADD - On Route Project

01384 455464

6 Dixons Green Road
Dudley
West Midlands DY2 7DH

Map

Monday–Friday:
9am–10pm
(phone or call in for an application form)
 
Saturday & Sunday:
7pm–10pm
(phone or call in for an application form)
 

Accommodation advice
Advocacy
Education & training
Housing advice
Outreach workers links

 

Accommodation for men aged 16-27, including ex-offenders or those at risk.

Coventry and Warwickshire YMCA - Daimler Green

024 7659 7009

Endeavour Court
20 Chelmarsh
Daimler Green
Coventry
West Midlands CV6 3LB

Map

Website: bit.ly/cloEcA

Monday–Sunday:
Open 24 hours
(call for appointment)

Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Tenancy support

 

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Foyer

024 76251001

Holyhead Court
Lower Holyhead Road
Coventry
West Midlands CV1 3AX

Map

Website: bit.ly/9TVCXM

Monday–Sunday:
Open 24 hours

Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Outreach workers links

 

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Refugee Centre

024 7622 7254

15 Bishop Street
Coventry
West Midlands CV1 1HU

Map

Website: bit.ly/dsOXRW

Monday–Thursday:
9am–5pm

 
Wednesday & Friday:
1pm–5pm
(Asylum Team appointments)
 
Friday:
9am–4pm 

Accommodation advice
Art classes
Counselling
Education & training
Housing advice
Leisure activities
Tenancy support

 

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Nacro - Allesley Old Road Hostel

024 7669 1229

43-45 Allesley Old Road
Coventry
West Midlands CV5 8BU

Map

Monday–Friday:
9am–5pm
(call for appointment)

Accommodation advice
Advocacy
Housing advice
Tenancy support

 

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

024 7671 5113

Rooms 13/14, 1st Floor
Koco Building
The Arches, Spon End
Coventry
West Midlands CV1 3JQ

Map

Monday–Friday:
9am–5pm
(call for appointment)

Accommodation advice
Advocacy
Housing advice

 

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

St Basil's Link

0121 233 1508

5 Ryder Street
Birmingham
West Midlands B4 7NE

Map

Website: bit.ly/aD4Ddq

Monday–Thursday:
9am–5pm
(housing and advice service)
 
Friday:
9am–1pm
(housing and advice service)
 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Outreach workers links

 

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

Stonham (Gilson Way Hostel)

0121 770 9360

c/o Morris House
430-432 Chester Road
Castle Bromwich
Birmingham
West Midlands B36 0LF

Map

Monday–Friday:
9am–5pm
(office hours)

Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

0121 770 9360

430-432 Chester Road
Castle Bromwich
Birmingham
West Midlands B36 0LF

Map

Monday–Friday:
9am–5pm
(office hours)

Accommodation advice
Advocacy
Counselling
Drugs workers
Housing advice
Internet access
Sexual health advice

 

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

The What? Centre

01384 379992

23 Coventry Street
Stourbridge
West Midlands DY8 1EP

Map

Website: bit.ly/9nIZ6f

 

Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice

 

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

01384 812 422

Department of Adult, Community and Housing Services (DACHS)
Dudley MBC
5 St James's Road
Dudley
West Midlands DY1 1HP

Map

Monday–Friday:
9am–5pm
(message service outside these hours. Interpreters can be arranged)

Advocacy
Counselling

 

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

024 7626 6270 or 6290

Navigation Centre
55-57 Bell Green Road
Courthouse Green
Coventry
West Midlands CV6 7GQ

Map

Website: bit.ly/d2QcQ5

Monday–Sunday:
Open 24 hours

Counselling
Education & training
Leisure activities
Outreach workers links

 

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Wolverhampton YMCA (Badger Court Foyer)

01902 870382

Cannock Road
Wolverhampton
West Midlands WV10 0AD

Map

Website: bit.ly/ajSang

Monday–Sunday:
Open 24 hours

Alcohol workers
Counselling
Drugs workers
Education & training
Internet access
Leisure facilities
Outreach workers
Outreach workers links

 

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Amber (Devon)

0800 652 1081 (freephone)

Ashley Court
Chawleigh
Chulmleigh
Devon
South West

Map

Website: bit.ly/aRpJXr

Monday–Friday:
9am–5pm
(office hours)
 
Monday–Sunday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone (01769 582022) or email Olly Giddens.

Amber (Surrey)

0808 1789 388 (freephone)

Farm Place, Stane Street
Ockley
Dorking
Surrey
South West RH5 5NG

Map

Website: bit.ly/aFU4cC

Monday–Friday:
9am–5pm
(office hours)
 
Monday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly Giddens.

Amber (Wiltshire)

0800 652 1091 (freephone)

Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR

Map

Website: bit.ly/9Wo17K

Monday–Friday:
9am–5pm
Monday–Friday: (office hours)
 
Monday–Sunday:
Open 24 hours
(residential centre)
 

Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support

 

For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly Giddings.

Young People's Support Foundation

0161 22 87654

52 Oldham Street
Northern Quarter
Manchester
North West

Map

Website: bit.ly/2FbZq6

 

Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Outreach workers

 

Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.

British Pregnancy Advisory Service

08457 304030


Nationwide

Website: bit.ly/Q8oJe

Monday–Friday:
8:30am–9pm 
Saturday:
9:30am–6pm 
Sunday:
9:30am–2:30pm 

Sexual health advice

 

Emergency contraception and termination advice. Calls to the Actionline will be charged at a local rate.

Brook Centres - Young People's Information Service

0800 018 5023


Nationwide

Website: bit.ly/T9GsV

Monday–Friday:
9am–5pm

Legal advice
Medical services
Sexual health advice

 

Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections.

Child Poverty Action Group


Nationwide

Website: bit.ly/fWayq

 

 

Campaigns for the abolition of poverty among children and young people in the UK, and for the improvement of the lives of low-income families.

Childline

0800 1111

Freepost NATN1111
Nationwide

Website: bit.ly/10LEY2

 

Advocacy
Counselling
Mental health

 

Free, confidential helpline. If you're living away from home (foster home, school or hospital), call 0800 884444 (3.30pm-9.30pm, Mon-Fri; 2pm-8pm weekends). Textphone: 0800 400 222

Connexions Direct

080 800 13 2 19


Nationwide

Website: bit.ly/svDiQ

Monday–Sunday:
8am–2am

Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Sexual health advice

 

Huge range of information and advice for 13-19-year-olds. You don't have to give your real name if you don't want to. If Connexions think you are in danger or at risk, they will tell you and offer lots of support. Ring Connexions Direct on 080 800 13 2 19, tell the adviser your mobile number and they will call you back.

Cyber Pilots

Community Base
113 Queens Road
Brighton
Nationwide BN1 3XG

Website: bit.ly/3qBOu

 

Advocacy
Counselling
Education & training

 

For gypsy, traveller, barge and showmen children.

Depaul Nightstop UK

020 7939 1220

291-299 Borough High Street
London
Nationwide SE1 1JG

Website: bit.ly/fSEzF

 

Accommodation advice
Advocacy
Housing advice

 

Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.

DePaul UK

020 7939 1231

291-299 Borough High Street
London SE1 1JG
Nationwide

Map

Website: bit.ly/1W0OoZ

Monday–Friday:
9am–5pm

Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support

 

Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.

Each Action

0800 1000 143

Office 27
42 Triangle West
Clifton
Bristol
Nationwide BS8 1ES

Website: bit.ly/6SkIw

Monday–Friday:
10am–5pm 
Saturday:
10am–12am 

 

Helpline and support for young people affected by homophobic bullying.

Foyer Federation

020 7430 2212

3rd Floor
5-9 Hatton Wall
London
Nationwide EC1N 8HX

Website: bit.ly/19WAFc

 

Accommodation advice
Advocacy
Careers advice
Counselling
Education & training
Housing advice

 

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.

Frank


Nationwide

Website: bit.ly/en4x4

 

Counselling
Drugs workers

 

Drug advice for young people - free from landlines.

Get Connected

020 7009 2500

PO BOX 51719
London
Nationwide NW1 5UH

Website: bit.ly/hiSQo

Monday–Sunday:
1pm–7pm 
Telephone
Monday–Sunday:
1pm–11pm 
Webchat
Monday–Sunday:
7pm–10pm 

Advocacy
Counselling

 

Free connections to local and national services and sources of help for young people.

Housemate

01792 483002

25 Walter Road
Swansea SA1 5NN
Nationwide

Website: bit.ly/so6Rm

 

Accommodation advice
Housing advice

 

Deals with housing and homelessness for young Welsh people. Mainly for Wales, but good links to the rest of the UK.

Marie Stopes International

0845 300 0212


Nationwide

Website: bit.ly/5kIw4

 

Counselling
Medical services
Sexual health advice

 

Very informative website and helpline for emergency contraception - call 0845 300 8090 to find the nearest centre.

Message Home Helpline

0800 700 740


Nationwide

Website: bit.ly/1KKTf

Monday–Sunday:
Open 24 hours

Advocacy

 

For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate.

Missing People

020 8392 4545

284 Upper Richmond Road West
London SW14 7JE
Nationwide

Website: bit.ly/AQLjC

 

Advocacy
Counselling

 

Helps missing people, and supports their families while they wait for news. Runaway Helpline: 0808 800 70 70 (from UK only); runaway@missingpeople.org.uk Message Home (free): 0800 700 740; messagehome@missingpeople.org.uk

National Self-Harm Network

PO Box 7264
Nottingham NG1 6WJ
Nationwide

Website: bit.ly/18zCVA

 

Counselling
Mental health

 

Resources and information for people who self-injure. Site has details of local contacts and help, and a message board.

National Society for the Prevention of Cruelty to Children (NSPCC)

0808 800 5000

Weston House
42 Curtain Road
London EC2A 3NH
Nationwide

Website: bit.ly/7sgXL

 

Advocacy
Counselling

 

ChildLine: 0800 1111 (free, confidential, 24/7).

Re-Solv

01785 810762

30a High Street
Stone
Staffordshire ST15 8AW
Nationwide

Website: bit.ly/anuMb

Monday–Friday:
9am–5pm
(helpline - not public holidays)

Drugs workers

 

Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children.

Respond

0808 808 0700

3rd Floor
24-32 Stephenson Way
London NW1 2HD
Nationwide

Website: bit.ly/moj6B

Monday & Thursday:
2pm–7pm 
Tuesday, Wednesday, Friday:
12am–5pm 

Advocacy
Counselling
Mental health
Sexual health advice

 

Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or write.

Runaway Helpline

0808 800 7070


Nationwide

Website: bit.ly/wxREf

 

Advocacy
Counselling

 

Free line for under 18s who have run away from home or care, or been forced to leave home. Runaway Helpline is there for you day or night. You can also text 80234.

Sexual Health Helpline

0800 567 123


Nationwide

Website: bit.ly/190Ahs

 

Counselling
Sexual health advice

 

Find your nearest clinic or just find out about AIDS and HIV. The telephone hotline is free and confidential. Trained staff can answer questions on contraception, family planning, sexual health, clinics etc.

SNAP (St Neots Abuse Project)

01480 396500

PO Box 57
St Neots PE19 1AA
Nationwide

Website: bit.ly/1476aD

Monday–Sunday:
11am–11pm

Advocacy
Counselling
Drugs workers
Mental health
Mental health
Sexual health advice

 

Telephone helpline for people experiencing domestic violence. Advocacy service for young people experiencing bullying, substance misuse, domestic violence.

The Opal Project


Nationwide

Website: bit.ly/GL8o3

 

Counselling
Mental health
Mental health

 

Helps 11- to 19-year-olds to cope with self-harm and to help them develop alternative coping strategies. Contact them at info@theopalproject.co.uk.

The Samaritans

08457 90 90 90


Nationwide

Website: www.samaritans.org.uk/

Monday–Sunday:
Open 24 hours

Counselling

 

24/7 confidential support for people who are feeling distress or despair, or considering harming themselves. Phone or email (jo@samaritans.org). Also work with members of the armed forces, offenders and schools. If you are phoning from Ireland, call 1850 60 90 90.

Tourettes Action

0845 458 1252

Southbank House
Black Prince Road
London SE1 7SJ
Nationwide

Website: bit.ly/1VrLyV

 

Advocacy
Counselling

 

Help and support for people with Tourette's Syndrome.

Trashed

0800 282930


Nationwide

Website: bit.ly/iCvt3

 

 

Confidential sex advice (pregnancy, contraception, STIs etc) service for young people.

YMCA

020 8520 5599

640 Forest Road
London E17 3DZ
Nationwide

Website: bit.ly/H93V6

 

Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Medical services

 

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.

Youth Access

0208 772 9900


Nationwide

Website: bit.ly/iunI8

Monday–Friday:
9am–5pm

Advocacy
Counselling
Mental health

 

Confidential phone (charged at national rate) and email service which can put you in touch with local contacts for mental health counselling, advice and information.

Apex Scotland (Edinburgh)

0131 467 8300

Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG

Map

Website: bit.ly/l4CSE

 

Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access

 

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.

Apex Scotland (Glasgow)

0141 248 4537

Atlantic Chambers
45 Hope Street
Glasgow
Scotland G2 6AE

Map

Website: bit.ly/2W0iR

 

Advocacy
Careers advice
Education & training

 

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.

Barnardo's (Streetwork Team)

0141 243 2393

3rd Floor Rear
91 Mitchell Street
Glasgow
Scotland G1 3LN

Map

Website: bit.ly/Cw3TP


Monday–Thursday:
9:30am–2am 
Friday:
9:30am–5:30pm 

Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers

 

Crisis service for young people (12-25) who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team for young advice and support. Remember to leave contact details if you want someone to call/email you back.

Breathing Space Scotland

0800 83 85 87


Scotland

Website: bit.ly/I5cpa

 

 

Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.

Edinburgh City Youth Cafe

0131 220 2108

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL

Map

Website: bit.ly/WSBgK

Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
 
Monday & Wednesday:
6pm–10pm
(open drop-in)
 
Friday:
6pm–10:30pm
(open drop-in)
 

Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health

 

Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

GEN R 8 (Glasgow East New Routes/Action for Children)

0141 771 6161

Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ

Map

Website: bit.ly/7HQ1b

Monday–Friday:
9am–5pm

Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support

 

Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.

Move On (Glasgow)

0141 221 2272

52 St Enoch Square
Glasgow
Scotland G1 4AA

Map

Website: bit.ly/qsqG7

 

Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support

 

Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.

Penumbra

0131 475 2380

Norton Park
57 Albion Rd
Edinburgh
Scotland EH7 5QY

Website: bit.ly/O0SvD

 

Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support

 

Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.

Quarriers ('What If' Project for women)

01505 616000

Quarriers Village
Bridge of Weir
Glasgow
Scotland PA11 3SX

Website: bit.ly/mTWwl

 

Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice

 

Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

Quarriers (Drumchapel Supported Youth Housing)

0141 944 7869

Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB

Map

Website: bit.ly/LPnuk

 

Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support

 

Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.

Quarriers ('What If' Project for men)

0141 638 5170


Scotland PA11 3SX

Website: bit.ly/mTWwl

 

Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice

 

Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

The Mungo Foundation (London Road Project)

0141 778 1184

1920 London Road
Glasgow
Scotland G32 8XG

Monday–Sunday:
Open 24 hours

Accommodation advice

Pavement stockists

 

Works with 16-25-year-olds who cannot access mainstream accommodation.

The Rock Trust (Bedrock)

0131 557 4059

55 Albany Street
Edinburgh
Scotland EH1 3QY

Map

Website: bit.ly/CYEwN

 

Accommodation advice
Advocacy
Benefits advice
Housing advice

Pavement stockists

 

Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.

YMCA Glasgow (City Centre Project)

0141 248 4564

184 West Regent Street
Glasgow
Scotland G2 4RU

Map

Website: bit.ly/K4QfW

Monday–Friday:
8am–6pm

Accommodation advice
Advocacy
Housing advice
Tenancy support

 

Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.