Services
You are viewing "All services in Scotland"
Advice services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Animals/pets
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Benefits agency
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
BME/refugee
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Counselling services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Day centres & drop-in centres
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Domestic violence
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Drug & alcohol services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Eastern Europeans services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Elderly people
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Employment & training
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Ex-servicemen and women
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
For food
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
For homeless offenders
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
For housing help
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Helplines
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Homeless blogs
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Homeless organisations
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Homeless Persons Unit
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
LGBT
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Medical services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Mental health
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Mobile libraries
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Night shelters
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
People with dependent children
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Performing arts
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany Christian Trust (centre for men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust (Supported Housing)
Pavement stockists
Self-referrals are welcome - please phone.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis