Services

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Advice services

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Animals/pets

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Benefits agency

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

BME/refugee

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Counselling services

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Day centres & drop-in centres

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Domestic violence

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Drug & alcohol services

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Eastern Europeans services

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Elderly people

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Employment & training

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Ex-servicemen and women

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

For food

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

For homeless offenders

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

For housing help

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Helplines

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Homeless blogs

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Homeless organisations

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Homeless Persons Unit

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

LGBT

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Medical services

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Mental health

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Mobile libraries

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Night shelters

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

People with dependent children

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Performing arts

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Sexual health

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Social events

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Soup kitchens & soup runs

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Volunteering opportunities

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Winter shelters

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Women

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Work & training

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

Young people

Addaction Birmingham

Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.

Allison House

Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.

Anawim

Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.

Aquarius

Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).

Ashram Housing Association Reducing Domestic Violence Project

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.

Base 25

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023

Birmingham City Council (Housing Pathways)

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)

Central and Cecil – Tullamore House

Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.

Centrepoint Streets Project

Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.

Chace Centre

For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.

CHADD - On Route Project

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD Outreach Support Service

Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.

Community Mental Health Homeless Team

Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.

Coventry and Warwickshire YMCA - Daimler Green

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Coventry Cyrenians

Coventry Foyer

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Coventry Jesus Centre - The Bridge Drop-In

Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee Centre

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.

Derbyshire Housing Aid

City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.

Dudley Area Housing Office

If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.

Dudley Refugee Support Team

Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.

Dudley Tenancy Guarantee

Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.

ENTA

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Front Door Wolverhampton

Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.

Gilgal

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Housing Options (Sandwell)

If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.

Irish Welfare and Information Centre (Older Irish Adults Project)

Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.

Jericho Foundation

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Midland Heart (Gibbs Road House)

For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.

Midland Heart (Gilbert Road)

For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Grange Road)

For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.

Midland Heart (Hanwood House)

Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.

Midland Heart (Homeless Services Centre)

For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.

Midland Heart (Murdock Road)

For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.

Midland Heart (Rolfe House Foyer)

For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.

Midland Heart (Zambesi Project)

For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.

Nacro - Allesley Old Road Hostel

Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.

Nacro Services - Coventry Young Homeless Accommodation Project

Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.

Norman Imlah Day Cente

For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

P3 - Bilston Hostel

Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.

P3 - Dickens Lodge

Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.

P3 - Thornley Street

Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.

Panahghar

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.

Polish Club Birmingham

Advice on employment law, social benefits, housing and accommodation.

Princip Street Hostel

For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.

SAFE Project

Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.

Salvation Army (Eden Villa)

Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.

Salvation Army (Homeless Action Project, Leamington)

Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.

Salvation Army (Lincoln Street Centre)

Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.

Salvation Army (William Booth Centre)

For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.

SHARP Hostel

For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.

SIFA Fireside

One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

Solihull Community Housing (Chelmsley Wood)

Solihull Community Housing (Kingshurst)

St Anne's Hostel

For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

St Basil's Link

For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).

St Eugene's Court (Irish Welfare Drop-In )

Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.

St George's House

Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).

St George's House Drop-in

Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.

St Martin in the Bullring Helpdesk

Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.

Stonham (Ellesmere)

Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.

Stonham (Gilson Way Hostel)

For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.

Stonham (Morris House)

For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.

Stonham (St George's House)

Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.

The Big Issue (West Midlands)

Employment and training.

The Castle & Crystal Credit Union

All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.

The Glebe Centre

For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.

The Haven Wolverhampton

For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001

The Health Exchange

Medical practice for homeless people in Birmingham.

The What? Centre

Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

time2talk Mediation Service

Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).

Valley House

Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.

Vision Care

Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.

Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)

Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).

Walsall Metropolitan Borough Council (Refugee Support Team)

Walsall Rent Guarantee Scheme

Helps people registered as homeless in Walsall to access private rents.

West Bromwich & District YMCA

For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.

Wolverhampton YMCA (Badger Court Foyer)

Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.

Wolverhampton YMCA (Rugeley Foyer)

Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.

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